Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Durst

Cottageville

Summary

I am looking for gainful employment and will be a valuable team member. I have over 30 years of employment experience and have a great work ethic and have an enormous amount of valuable information that will enhance your company in a positive manner.

Overview

20
20
years of professional experience

Work History

Manager

Suite View Apartments
04.2024 - 06.2025
  • Managed office supplies inventory, ensuring timely restocking and organization.
  • Managed tenant communications and resolved maintenance requests efficiently.
  • Conducted property inspections to ensure compliance with safety and quality standards.
  • Coordinated lease agreements and renewals, maintaining accurate records of tenant information.
  • Collaborated with vendors for timely repairs and maintenance services, enhancing tenant satisfaction.
  • Monitored rental payments and enforced lease terms to minimize delinquencies.
  • Developed positive relationships with tenants, fostering a sense of community within properties.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
  • Ensured timely completion of routine property inspections, maintaining a high level of safety and compliance with regulations.
  • Increased tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
  • Coordinated move-in and move-out processes, providing a seamless transition experience for tenants.
  • Managed lease renewals proactively, retaining existing tenants at higher rates while minimizing turnover-related expenses like unit cleanings or marketing efforts.
  • Conducted thorough background checks on prospective tenants, reducing instances of late payments and evictions.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Cashier

C-Mart
01.2020 - 04.2024
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Maintained knowledge of product offerings, assisting customers with inquiries and purchases.
  • Managed inventory restocking, ensuring product availability and organized displays for optimal presentation.
  • Demonstrated adaptability in fast-paced environments, maintaining composure during peak hours to enhance customer service.
  • Collaborated with team members to improve workflow efficiency and enhance overall store operations.
  • Implemented best practices for cleanliness and organization at checkout areas, contributing to a welcoming environment.
  • Assisted in training new cashiers on procedures, promoting adherence to company policies and standards.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Head Cashier

Save A Lot
06.2005 - 07.2020
  • Supervised daily cash operations, ensuring accuracy and compliance with company policies.
  • Trained and mentored new cashiers on register protocols and customer service standards.
  • Implemented efficient cash handling procedures, reducing discrepancies during audits.
  • Managed team schedules to optimize coverage during peak hours, improving customer service response times.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Processed both cash and card purchases and returns.
  • Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
  • Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
  • Contributed to store promotions by informing customers of available discounts or special offers at checkout.
  • Collaborated with team members to maintain clean and organized checkout area, promoting positive shopping environment.
  • Addressed technical issues at checkout, minimizing downtime and maintaining smooth operation.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained team members on cash register operation and cash handling.
  • Restocked and organized merchandise in front lanes.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

No Degree - General

WVU-Parkersburg
Ripley
05-1994

High School Diploma -

Ripley High School
Ripley, WV
05-1990

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Suite View Apartments
04.2024 - 06.2025

Cashier

C-Mart
01.2020 - 04.2024

Head Cashier

Save A Lot
06.2005 - 07.2020

No Degree - General

WVU-Parkersburg

High School Diploma -

Ripley High School

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