Jamie Dye
Danville,AL
Summary
Recent college graduate with degree in business administration with a focus in accounting technology and seeking opportunity to begin career. Personable and organized with strong communication skills and positive attitude. Familiar with administrative tasks and adept at data entry and record-keeping. Capable of ensuring smooth and efficient operations to support admissions processes.
Overview
16
16
years of professional experience
Work History
Part-time Admissions Clerk
Calhoun Community College
08.2024 - Current
- Ensured compliance with federal, state, and institutional regulations regarding admission policies through diligent adherence to established guidelines.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Bookseller
Barnes & Noble College
11.2016 - 10.2017
- Increased customer loyalty by promoting special incentive programs and discounts
- Kept accurate drawer through correct handling of cash and payments
- Created selling opportunities by engaging customers in conversations about products, services and promotions
- Recovered selling floor during each shift, including gathering misplaced items, adding new stock and straightening bookcases
Customer Service Representative
Sitel
08.2011 - 02.2012
- Collaborated across departments to resolve customer-related issues
- Handled customer inquiries, payments and service requests
- Met personal, team and company goals in customer service environment
- Built trusting relationship with customers to better understand needs
Crew Team Member
McDonald's
06.2010 - 08.2011
- Supported various counter stations based on demand
- Upheld high professional standards to achieve performance targets
- Personalized guest experiences, going extra mile to satisfy customer needs
Customer Service Representative
Sitel
01.2009 - 02.2010
- Collaborated across departments to resolve customer-related issues
- Met personal, team and company goals in customer service environment
- Enhanced customer satisfaction with fast, knowledgeable service
- Handled customer inquiries, payments and service requests
Education
Associate in Applied Science (A.A.S.) - Business Administration with Accounting
Calhoun Community College
Tanner, AL05.2024
Skills
- Customer Service
- Goal-Oriented
- Application processing
- Records Maintenance
- Problem Solving Abilities
- Microsoft Excel Expertise
- Microsoft Word Expertise
- Teamwork and Collaboration
- Strong Communication Skills
Timeline
Part-time Admissions Clerk
Calhoun Community College
08.2024 - Current
Bookseller
Barnes & Noble College
11.2016 - 10.2017
Customer Service Representative
Sitel
08.2011 - 02.2012
Crew Team Member
McDonald's
06.2010 - 08.2011
Customer Service Representative
Sitel
01.2009 - 02.2010
Associate in Applied Science (A.A.S.) - Business Administration with Accounting
Calhoun Community College
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