Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Eismann

New Braunfels

Summary

Dynamic HR Generalist with proven expertise at BC&L in employee onboarding and HR compliance. Recognized for enhancing team performance through effective conflict resolution and data analysis. Successfully developed metrics to improve HR effectiveness, fostering a positive workplace culture while managing payroll administration and employee benefits with precision.

Overview

41
41
years of professional experience
1
1
Certification

Work History

HR Generalist

BC&L
New Braunfels
04.2017 - 02.2025
  • Provided essential support to address individual HR needs of employees.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Established and generated various reports to verify HR compliance..
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Responded to inquiries from employees regarding benefits packages.
  • Partnered with senior HR team to communicate company standards and policies.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Investigated complaints of discrimination or harassment within the workplace.
  • Developed metrics and reports to analyze HR effectiveness and identify areas for improvement.
  • Analyzed employment-related data and prepared reports.
  • Assisted with payroll processing by verifying timekeeping records.
  • Prepared or maintained employment records using human resources management system software.
  • Organized staff events such as team building activities, holiday parties.
  • Coordinated with external vendors for the provision of employee services, such as training and benefits administration.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Developed and implemented employee onboarding programs to accelerate new hire integration and productivity.
  • Worked cross-functionally to optimize efficiency and execute on HR business processes.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
  • Conducted employee onboarding process, orientations, and exit interviews.
  • Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Maintained human resources records by processing applications and resumes.
  • Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
  • Scheduled or conducted new employee orientations.
  • Coordinated benefit administration activities such as enrollments, changes, terminations.
  • Maintained accurate records of personnel data in the HRIS system.
  • Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
  • Coordinated employee recognition programs to boost morale and reward outstanding performance.
  • Facilitated conflict resolution sessions and mediated disputes between employees, fostering a positive work environment.

Commercial Auto Underwriter

Assurance Specialists of Texas
New Braunfels
05.1984 - 04.2014
  • Recommended coverage levels for auto policies based on an assessment of customer needs and risk profiles.
  • Wrote to field representatives, medical personnel or others to obtain further information or explain company underwriting policies.
  • Conducted regular reviews of competitor offerings in order to maintain a competitive edge in the marketplace.
  • Conducted accurate and thorough risk selection with proper classification of insureds.
  • Leveraged customers' history, industry, and demographic information to calculate renewal rates.
  • Maintained accurate records for all issued policies in accordance with departmental procedures.
  • Inspected financial statements, credit information and title data to complete underwriting process.
  • Entered and maintained risk information in various information systems.
  • Reviewed and evaluated commercial automobile insurance applications to determine acceptability of risk.
  • Solicited and evaluated insurance applications to approve or decline risks based on company guidelines.
  • Analyzed financial statements, loss experience reports, and other pertinent information to assess the level of risk associated with potential policyholders.
  • Coordinated with internal departments such as Claims, Loss Control, and Reinsurance when necessary.
  • Drafted underwriting decisions in accordance with company guidelines and regulations.
  • Stayed up to date on industry standards and underwriting guidelines.
  • Interpreted state-specific regulations pertaining to motor vehicle liability coverage requirements.
  • Negotiated coverage, policy pricing and service delivery during meetings with customers, agents, or brokers.
  • Ensured adherence to all relevant state laws governing the sale of commercial auto insurance policies.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Denison High School
Denison, TX
05-1978

Skills

  • Employee onboarding
  • Payroll administration
  • HR compliance
  • Data analysis
  • Employee benefits
  • Conflict resolution
  • Vendor management
  • Interpersonal communication
  • Team building
  • Time management

Certification

  • Notary Public

Timeline

HR Generalist

BC&L
04.2017 - 02.2025

Commercial Auto Underwriter

Assurance Specialists of Texas
05.1984 - 04.2014

High School Diploma -

Denison High School

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Jamie Eismann