Jamie Elble
Summary
To gain employment & learn new skills in the process. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
9
9
years of professional experience
Work History
Assistant
Bolt & Nut Mobile Mechanic Service
03.2022 - 09.2023
- Answered incoming phone calls, scheduled customer appointment
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Supported business growth by assisting in marketing campaigns and coordinating events.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
Cashier
Jeff's Donuts
09.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Speedway
03.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Driver Manager
JARS TD
08.2016 - 04.2018
- Navigate new routes
- Offer innovative ideas for loading the vans, and easier ways to get our job done deliver each package on the load, if finished early or another team member needed help, I would often pick up packages to help.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Evaluated driver performance regularly using a combination of objective metrics and direct observation, providing constructive feedback to support professional growth.
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.
- Implemented an efficient scheduling system that allowed drivers to better balance their work-life commitments while meeting company objectives.
- Identified process breakdowns and developed improvement plans to resolve.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Tracked production and quality control systems to proactively identify deficiencies.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Conducted research to address shipping errors and packaging mistakes.
Store Manager
Thornton's Gas Station
01.2015 - 01.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Supervised guests at front counter, answering questions regarding products.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Certified licensed Phlebotomist -
Kentucky School Of Phlebotomy
01.2019
Cosmetology license achieved -
Empire Beauty School
01.2014
Completed -
GED
01.2013
Skills
- Management
- Problem solving
- Certified in youth mental health & first aid
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Data Entry
- Workload Management
- Relationship Building
References
- Steven Sublett, 502-705-1514, Louisville, KY, Business, 8
- Charlene Woodard, 502-714-8145, Louisville, KY, Personal, 15
- Brook Hester, 502-356-2281, Louisville, KY, Life Advisor,
Timeline
Cashier
Jeff's Donuts
09.2022 - 10.2022
Assistant
Bolt & Nut Mobile Mechanic Service
03.2022 - 09.2023
Cashier
Speedway
03.2018 - 01.2019
Driver Manager
JARS TD
08.2016 - 04.2018
Store Manager
Thornton's Gas Station
01.2015 - 01.2016
Certified licensed Phlebotomist -
Kentucky School Of Phlebotomy
Cosmetology license achieved -
Empire Beauty School
Completed -
GED
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