Served as a reliable and dependable team member, consistently completing assigned tasks in safe and caring manner, and supporting fellow crew members as needed.
Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
Airline Pilot
Cape Air
08.2017 - Current
Flew routine flights between national and international locations during all types of weather conditions in both single pilot and two pilot crew environments.
Handled emergency situations including engine failure and gear malfunction with a calm demeanor and landed safely without further incident.
Certified Flight Instructor
Bridgewater State University
12.2017 - 03.2019
Developed lesson plans and conducted ground training modules, covering aircraft systems, including normal, abnormal and emergency operations.
Led multiple training flights to include weather briefings, flight scheduling and safety measures to provide safe flights in training environment.
Customer Service Agent
PenAir Airlines
05.2014 - 05.2017
Monitored and maintained aircraft safety as ground security coordinator.
Held pre and post shift meetings to discuss important flight details, passenger special requests, and on time performance as shift lead.
Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Education
Master of Science - Aviation And Aerospace Management
Purdue University
West Lafayette, IN
05-2023
Bachelor of Science - Aviation Science Flight Training
Bridgewater State University
Bridgewater, MA
10.2017
Skills
Effective time management
Safety Focused
Customer Service oriented
Crew resource management and dependability
Accomplishments
Teamsters Local 1224 Jumpseat and Communications Chair
Alaska Airlines 'Beyond Service Recognition Program'; 2017
NGPA and American Airlines Scholarship; 2016
Cape Air First Officer Internship; 2015
Alaska Airlines Exceptional Customer Service Award; 2014
Lt. Edward 'Ted' Hoyle iii Scholarship; 2014
Timeline
Airline Pilot
Spirit Airlines
12.2021 - Current
Certified Flight Instructor
Bridgewater State University
12.2017 - 03.2019
Airline Pilot
Cape Air
08.2017 - Current
Customer Service Agent
PenAir Airlines
05.2014 - 05.2017
Master of Science - Aviation And Aerospace Management
Purdue University
Bachelor of Science - Aviation Science Flight Training
Bridgewater State University
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