Jamie Evans

• Resolved student registration issues to reduce acceptance, enrolment delays.
• Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
• Prepared balanced course schedules, student rosters and class lists.
• Managed sensitive student information with utmost confidentiality, building trust within academic community.
• Work with scholars, staff and parents to ensure students attend school everyday.
• Communicates attendance reporting to staff, including: Chronic absenteeism, Daily Progress towards Goals
• Documents all attendance changes and corrects attendance data within 24 hours
• Student records are requested timely from other districts
• Grade Verification, Re-registration, End of Year tasks, PET/PID, School and Section Enrollment Audits, Transcripts are completed timely and accurately
• Works closely with parents and business partners to ensure that parents are able to re-register through appropriate channels
• Performed software updates, upgrades and data backups.
• Coordinated with faculty to schedule classes, optimizing resource use and accommodating students' needs effectively.

Manages all front office traffic including late students, parents, and visitors. In this capacity the receptionist will:

• Ensuring each visitor has the appropriate credentials to enter campus site and to pick up students
• Utilizing PowerSchool to locate student schedule for parent pick-ups
• Communicating with teachers on student pick-ups
• Direct visitors to appropriate team member
• Direct late students to SIS Coordinator

Serves as a liaison between parents, students and team members. This includes:

• Communicating morning announcements to students and team members
• Exemplifying IDEA core values and exemplar customer service skills
• Provides lead team support as needed. This includes: Recruiting students for the following school year if needed
• Exercise good judgment and excellent customer service:Answering all phone calls
  Greeting parents, students, visitors
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Maintained confidentiality of information regarding scholars and company.
• Maintained visitor log for entering and leaving school for security purposes.
• Assisted with onboarding new campus personnel and securing paperwork completion.
• Assisted with planning office events and meetings for smooth execution.
• Strengthened vendor relationships through regular communication and timely coordination of services.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Monitored and screened visitors to verify accessibility to inter-office personnel.

• Supported students with personalized accommodations, extra assistance and educational assessments.
• Collaborated with teacher to develop personalized and successful learning strategies.
• Communicated affirmatively and promoted positive attitudes with every student.
• Met one-on-one with autism students and implemented targeted behavioral plans.
• Advised instructor on student behavior or issues requiring immediate attention.
• Managed class of special education students in absence of lead teacher.
• Provided special attention to individuals needing extra academic or behavioral guidance during classes.
• Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
• Coordinated with teachers to support instruction implementation through students' specific needs and progress evaluations.
• Created safe and nurturing environment focused on students to ensure quality learning experiences.
• Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
• Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.

• Maintained daily records of individual activities, behaviors, meals and naps.
• Promoted good behaviors by using positive reinforcement methods with children.
• Administered and documented results of student assessments.
• Incorporated music and art activities to encourage creativity and expression.
• Conducted phone interviews with parents.
• Taught children foundational skills in colors, shapes and letters.
• Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
• Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
• Developed professional relationships with parents, teachers, directors and therapists.

• Provided special attention to individuals needing extra academic or behavioral guidance during classes.
• Helped students with limited mobility move around school areas and handle personal care tasks.
• Observed student behaviors and utilized success intervention techniques to correct problems.
• Assisted classroom teachers with accomplishing instructional goals by mentoring students, leading activities and implementing lesson plans.
• Participated in supervision of students during lunch, physical education and after-school extracurricular activities to maintain peaceful and productive environment.
• Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
• Worked with both groups and individuals to provide instruction in mathematics, reading, science and history.
• Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
• Lifted students in and out of wheelchairs, retrieved walkers or braces and helped students find comfortable and safe positions.

• Supported lead teacher with daily classroom activities.
• Monitored students to observe behavior, enforce rules and maintain safety.
• Instructed and assisted students during craft activities.
• Maintained safe, clean and constantly supervised play environment.
• Arranged classroom furniture and learning materials to keep areas neat.
• Created and assembled classroom displays and decorations.
• Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task.
• Maintained daily records of activities, behaviors, meals and naps.
• Evaluated student's progress and documented in reports.

• Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
• Organized ingredients and restocked supplies to prepare for busy periods.
• Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
• Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
• Stored perishable food items in freezer or refrigerator to protect from spoilage.
• Followed recipes and customer requests to prepare high-quality, delicious meals.
• Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
• Updated displays, cases and other customer-facing areas to increase sales of special items.
• Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
• Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.

• Kept office records organized and supplies well-stocked for optimal team performance.
• Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
• Supported office clerical functions using word processing and other software, email and office machines.
• Complied with confidentiality regulations in handling customer information.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Answered multi-line telephone system and routed calls to appropriate personnel.

• Completed administrative tasks for staff, such as making copies, proofing documents and distributing mail.
• Oversaw program records, organized files and retrieved materials.
• Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
• Prepared and secured records to maintain confidentiality while facilitating easy retrieval by authorized personnel involved in day-to-day operations.
• Drafted agendas, meeting notes, and other documents to enhance collaborative process.
• Fostered relationships to define programming needs and strengthen organizational standing.
• Uncovered issues to determine solutions and assist program participants.
• Produced well-written, comprehensive reports and documents.
• Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
• Analyzed program effectiveness to modify, adapt and optimize workflows.