Jamie Fenn
Summary
To acquire and sustain a position in the mechanical and electrical field where I will utilize my experience and desire to succeed, which will result in elevated work performance.
Overview
24
24
years of professional experience
2002
2002
years of post-secondary education
Work History
Service and Installation Assistant
American HVAC and Refrigeration
Rock Island, Illinois
11.2025 - Current
- Assists EPA certified company owner with installation, trouble shooting and repair of HVAC systems, walk in coolers and reach in freezers.
- Staging materials and laying drop clothes to ensure safety and minimize disruption to clients.
- Tests electrical components such as capacitors, relays and thermostats.
Service Technician
Johnson Health Tech
Davenport, Iowa
03.2021 - 04.2025
- Through knowledge of electronic circuits, electrical wiring, and mechanical parts, effectively troubleshoot and repair fitness and exercise machines and associated equipment for schools, hotels, fitness centers and residential customers.
- Leveraged expertise in fitness equipment brands Matrix, Life Fitness, Star Trac, and Octane to diagnose and resolve issues efficiently, minimizing downtime for customers.
- Engaged with customers to assess needs and ensure satisfaction during unit placement and console programming/configuration.
- Replaced console PCBs to ensure functionality and performance of equipment.
- Also used exploded drawings of units to determine needed parts for repair and to determine part numbers for ordering.
- Executed preventative maintenance on equipment, reducing likelihood of unexpected breakdowns and maximizing operational uptime for customers.
Service Technician
Seneca Companies
Davenport, Iowa
02.2010 - 03.2021
- Through knowledge of electronic circuits, electrical wiring, and mechanical parts, effectively troubleshot and repaired petroleum and associated equipment.
- Leveraged experience with fuel dispenser brands Gilbarco, Schlumberger, and Wayne to identify and resolve issues proactively, minimizing downtime.
- Also diagnosed problems with submersible petroleum motors, leak detectors, PLLD's, swift check valves, functional elements, and electrical parts, then repaired or replaced as needed.
- Through knowledge of electronic circuits, electrical wiring, and mechanical parts, effectively troubleshot and repaired petroleum and associated equipment.
- Applied knowledge of piping and plumbing to repair fuel lines and fittings.
Service Technician
PIPECO, Inc.
Bettendorf, Iowa
06.2008 - 09.2009
- Through knowledge of electronic circuits, electrical wiring, and mechanical parts, effectively troubleshot and repaired petroleum and associated equipment.
- Ascertained and repaired issues with fuel dispensers from brands Gilbarco, Schlumberger, and Wayne, addressing problems both preemptively and reactively.
- Also diagnosed problems with submersible petroleum motors, leak detectors, PLLDs, swift check valves, functional elements, and electrical parts, then repaired or replaced as needed.
- In addition, used VASC certification to install, load, program, and repair Verifone POS systems.
Assembly Technician
Carleton Life Support Systems
Davenport, Iowa
12.2005 - 06.2008
- Applied knowledge of electronic circuits and mechanical parts, effectively read blueprints, and use meters and test equipment to diagnose and repair malfunction.
- Utilized product line knowledge to troubleshoot and repair nitrogen and oxygen concentrators, ensuring operational reliability.
- Conducted final testing of products to ensure quality control and compliance with specifications.
- Provided technical suggestions to engineers during breakdown diagnosis, contributing to improved troubleshooting processes.
Service Technician
Bluewave Ultrasonics
Davenport, Iowa
06.2002 - 12.2005
- Leveraged product knowledge to resolve customer issues promptly via phone.
- Collaborated with equipment operators to identify and troubleshoot potential issues, distinguishing between human error and mechanical/electrical failures.
- Provided in-house and on-site repair and maintenance.
- Through knowledge of products, effectively assisted with customer issues via phone.
- Entered customer service records into the database.
- Coordinated logistics for onsite service by organizing accommodations and transportation to ensure timely and efficient service.
- Performed repairs and alterations on production units and provided technical suggestions to engineering and production personnel.
Education
Associates of Science - Electronics Engineering Technology
Hamilton Technical College
Davenport, IowaSkills
- Preventive Maintenance
- Electrical troubleshooting
- System diagnostics
- Parts replacement
- Preventive maintenance
- Customer relationship management
- Logistics coordination
- Field service management
- Safety compliance
- Problem solving
- Effective communication
- Time management
- Electrical testing
- Equipment maintenance
- Basic electrical skills
Timeline
Service and Installation Assistant
American HVAC and Refrigeration
11.2025 - Current
Service Technician
Johnson Health Tech
03.2021 - 04.2025
Service Technician
Seneca Companies
02.2010 - 03.2021
Service Technician
PIPECO, Inc.
06.2008 - 09.2009
Assembly Technician
Carleton Life Support Systems
12.2005 - 06.2008
Service Technician
Bluewave Ultrasonics
06.2002 - 12.2005
Associates of Science - Electronics Engineering Technology
Hamilton Technical College