Jamie Fesler
Prague
Overview
13
13
years of professional experience
Work History
Rehab Services Technician
SSM Health
Shawnee
05.2021 - Current
General Manager
Precision Physical Therapy
Midwest City
06.2019 - 12.2020
Physical Therapy Technician
Precision Physical Therapy
Midwest City
03.2015 - 12.2020
Marketing Assistant Director
Precision Physical Therapy
Midwest City
03.2015 - 12.2020
Physical Therapy Technician
Action Physical Therapy
Shawnee
05.2011 - 01.2013
Education
Associate in Physical Therapy Assistant -
Oklahoma City Community College
Oklahoma City, OK05.2014
Bachelor of Science - Health And Exercise Science
University of Oklahoma
Norman, OK05.2011
Associate of Applied Science -
Seminole State College
Seminole, OK05.2009
Office Management Technology
Gordon Cooper
Shawnee, OK05.2006
Skills
- Leadership and teamwork
- Exceptional interpersonal communication
- Staff training/development
- Scheduling and telephone skills
- Microsoft Office
- Great patient care/listening skills
General Manager
- Hired, managed, developed and trained staff
- Established and monitored goals, conducted performance reviews
- Performed write ups and termination of employees when needed
- Chaired/planned weekly meetings with fellow directors to identify opportunities for improvement
- Monitored CEO's work calendar & scheduled appointments, meetings and travel
- Performed all general office duties including but not limited to: Medical records, doctor records, marketing programs, insurance issues, etc.
- Resolved customer/employee issues quickly and notified the proper chain of command immediately when problems escalated
- Prepared weekly employee work schedules
- Maximized team knowledge and productivity by effectively training, monitoring & directing employees in application of best practices & regulatory protocols
- Scheduled new referring patients and gathered all information
Assistant Marketing Director
- Contributed to email campaigns, social media content, newsletters, mailouts
- Planned and executed internal and external events-including powerpoint presentations
- Maintained complete database of all files, contacts and project materials
- Developed ads centered on target demographics and monitored results to improve marketing research
- Developed and updated spreadsheets and databases to track, analyze and report on performance data
- Worked with marketing teams to create, deploy and optimize effective campaigns for clients
- Marketed to doctor offices increasing knowledge about our company and the services we offered
- Cover for Marketing director or receptionist when needed
Physical Therapy Technician
- Greeted patients, answered general questions, gathered nature of visit and directed to specific offices
- Prepared patients to meet with physical therapists; greet, pain level, temperature, etc.
- Assisted with reception duties like scheduling patients, answering phones, taking copays and completing follow up calls
- Kept patient charts organized and ready for next treatment
- Sanitized, performed laundry duties and all forms of cleaning to maintain an organized, clean professional setting
- Assisted Physical Therapists to initiate different patient care plans in outpatient setting
- Managed office and gym inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Coached and demonstrated proper exercise techniques
- Assisted the therapist with patients in transfers, gait training, balance and other ADLs.
- Reported facility or machine maintenance issues to appropriate personnel
- Applied hot packs, cold packs, electrical stimulation or ultrasound when instructed by therapist
- Established safe, productive and encouraging workout environment
Rehab Services Technician
- Prepared patients to meet with physical therapists.
- Monitored patient's safety and response to exercise intensity to discuss with therapist.
- Executed interventions of modalities or exercise as directed by therapist.
- Inventoried supplies and ordered more for office and patient rooms.
- Assisted with reception duties; scheduling, answering phone calls and completing follow up calls.
- Assisted multiple Physical Therapists to initiate different patient care plans in outpatient setting.
- Assisted with patient achievement letters at discharge.
Timeline
Rehab Services Technician
SSM Health
05.2021 - Current
General Manager
Precision Physical Therapy
06.2019 - 12.2020
Physical Therapy Technician
Precision Physical Therapy
03.2015 - 12.2020
Marketing Assistant Director
Precision Physical Therapy
03.2015 - 12.2020
Physical Therapy Technician
Action Physical Therapy
05.2011 - 01.2013
Associate in Physical Therapy Assistant -
Oklahoma City Community College
Bachelor of Science - Health And Exercise Science
University of Oklahoma
Associate of Applied Science -
Seminole State College
Office Management Technology
Gordon Cooper