Jamie Forster
Nashville,TN
Summary
Seasoned HR professional with a proven track record at Belmont Village Senior Living, enhancing employee engagement and reducing churn through innovative retention strategies. Skilled in conflict resolution and data analysis, I excel in building cohesive teams and leveraging analytics to drive HR efficiencies. Expertise in employee relations and critical thinking ensures organizational excellence.
Overview
8
8
years of professional experience
Work History
Business Office Manager/HR
Belmont Village Senior Living
Nashville, TN
05.2024 - Current
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Created and implemented employee retention strategies.
- Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
- Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
Sr. HR Generalist
Compassus Hospice
Brentwood, TN
10.2022 - 05.2024
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Addressed harassment allegations, work complaints or other employee concerns.
- Collaborated with HRBP to develop and execute human resources strategies, enabling business objectives.
- Actively participated in meetings with other senior executives to provide insights from an HR perspective.
- Developed and implemented strategies to increase employee engagement, satisfaction, and retention.
- Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
- Identified and analyzed trends in employee relations issues.
HR Generalist
Alive Hospice
Nashville, TN
10.2019 - 10.2022
- Created weekly reports outlining recruiting progress against established goals.
- Tracked recruiting metrics and reported on employee performance.
- Assisted in recruiting and interviewing prospective residents.
- Provided feedback to hiring managers on recruiting progress.
- Developed and implemented recruiting strategies to attract top talent.
- Collaborated with recruiting agencies to identify qualified candidates.
HR Generalist
Aegis Sciences
Nashville, TN
01.2018 - 10.2019
- Checked accuracy and completeness of benefits applications and documents.
- Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
- Oversaw enrollment of new employees and company-wide yearly enrollment period.
- Responded promptly to inquiries from employees regarding their benefits coverage or eligibility status.
- Assisted in developing communication materials for benefit-related topics such as open enrollment, wellness initiatives or changes in plan designs.
- Facilitated internal communication regarding HR policies, events, and updates.
Business Office Manager
The Hearth
Hendersonville, TN
05.2017 - 01.2018
- Maintained up-to-date knowledge of current trends in Human Resources management techniques and strategies.
- Developed and implemented employee onboarding programs to accelerate new hire integration and productivity.
- Prepared reports related to personnel activity such as turnover rate or hiring process metrics.
- Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
- Coordinated employee recognition programs to boost morale and reward outstanding performance.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
Education
Bachelor of Arts - Business Administration
University of Phoenix
Nashville, TN 05-2007
Skills
- Employee relations and conflict resolution
- Strong team building skills
- Strong attention to detail and organization
- Critical thinking
- Analyze and organize data/trends
- Multitasking Abilities
- Supervision and leadership
- Self-Directed
- Excellent communication (spoken and written)
Timeline
Business Office Manager/HR
Belmont Village Senior Living
05.2024 - Current
Sr. HR Generalist
Compassus Hospice
10.2022 - 05.2024
HR Generalist
Alive Hospice
10.2019 - 10.2022
HR Generalist
Aegis Sciences
01.2018 - 10.2019
Business Office Manager
The Hearth
05.2017 - 01.2018
Bachelor of Arts - Business Administration
University of Phoenix
Similar Profiles
Sandra Karina HidalgoSandra Karina Hidalgo
Enrichment Leader for Seniors. at Belmont Village Senior Living.Enrichment Leader for Seniors. at Belmont Village Senior Living.
Marc IsaiaMarc Isaia
Assistant Director of Memory Care at Belmont Village Senior LivingAssistant Director of Memory Care at Belmont Village Senior Living
Shaunessy DoyleShaunessy Doyle
Cargiver at Belmont Village Senior LivingCargiver at Belmont Village Senior Living
Jinkie Mae NilapantJinkie Mae Nilapant
Director of Nursing at Belmont Village Senior LivingDirector of Nursing at Belmont Village Senior Living
Dilan HoskinsDilan Hoskins
Intern at East Iris StudiosIntern at East Iris Studios