Jamie Francis
Richmond,VA
Summary
Adept at managing emergencies and providing top-notch patient care, I honed my adaptability and teamwork skills at VCU Health. Recognized for exceptional attendance, I excel in HIPAA compliance and effective communication, ensuring seamless patient transitions and support. My background includes diverse roles, highlighting my commitment to enhancing patient well-being and safety.
Overview
7
7
years of professional experience
Work History
Patient Transport Tech 2
VCU Health
06.2020 - 08.2024
- Demonstrated adaptability by effectively handling a wide range of situations, including difficult patients or unexpected emergencies.
- Utilized excellent communication skills to relay essential information regarding patient status, ensuring continuity of care throughout the transportation process.
- Collaborated closely with nursing staff to coordinate seamless transitions between departments or facilities.
- Received recognition for exceptional attendance record and punctuality, demonstrating dedication to the role.
- Served as an integral part of the healthcare team by providing critical support during emergency situations or code responses within the facility.
- Adhered to strict confidentiality policies when handling sensitive medical information related to patient diagnoses, treatments, and personal details.
Patient Care Technician
Comfort Keepers Home Care
10.2018 - 12.2020
- Operated electronic health record systems to efficiently document patient information and manage care plans.
- Administered point-of-care testing devices to perform blood glucose checks and other diagnostic tests.
- Prepared and maintained patient rooms by ensuring cleanliness, orderliness, and availability of necessary supplies.
- Demonstrated effective communication skills to coordinate with healthcare team and provide compassionate patient support.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Assisted nursing staff with medical procedures to support patient care plans.
Direct Support Professional
WWARC
08.2017 - 09.2018
- Applied de-escalation techniques to manage challenging behaviors effectively.
- Monitored patients' conditions, reporting changes to healthcare professionals promptly.
- Employed communication skills to build trust and rapport with patients and families.
- Utilized assistive devices to support patients with mobility challenges.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored progress and documented patient health status changes to keep care team updated.
Education
Bachelor Of Social Work - International Studies
Virginia Commonwealth University
Richmond, VA05.2023
Associates - Liberal Arts
Germanna Community College
Locust Dale, VA05.2020
STAFFORD High School
Stafford, VA06.2016
Skills
- Elderly care
- Patient care
- HIPAA compliance
- Transportation safety
- Customer service
- Medical documentation
- Specimen collection
- Cultural sensitivity
- Teamwork and collaboration
- Time management
- Attention to detail
- Medication administration
- CPR certified
- Adaptability
Languages
Spanish
Limited Working
Timeline
Patient Transport Tech 2
VCU Health
06.2020 - 08.2024
Patient Care Technician
Comfort Keepers Home Care
10.2018 - 12.2020
Direct Support Professional
WWARC
08.2017 - 09.2018
Bachelor Of Social Work - International Studies
Virginia Commonwealth University
Associates - Liberal Arts
Germanna Community College
STAFFORD High School
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