Jamie Francobandiero
Hamilton Square,NJ
Overview
6
6
years of professional experience
Work History
Licensed Esthetician
Lash Lounge
North Brunswick, NJ
10.2022 - Current
- Assisted with client consultations to determine the best type of lash extension for each individual's needs.
- Maintained a clean and sanitary work environment in accordance with health regulations.
- Kept records of all services rendered in order to track customer satisfaction levels.
- Built strong relationships with customers by providing exceptional customer service.
- Provided follow-up calls or emails after treatment to ensure client satisfaction.
Server
Eagle Oaks Country Club
Farmingdale, NJ
05.2022 - 10.2022
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Identified needs of customers promptly and efficiently.
Car Dealership Cashier
Chrysler Dodge Jeep Ram
Robbinsville, NJ
11.2019 - 10.2020
- Organized and maintained filing systems for confidential documents.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered phones in a courteous manner while providing excellent customer service.
- Assisted customers with inquiries and complaints in a professional manner.
- Verified accuracy of all paperwork prior to submission for processing.
- Created memos, letters, emails, reports, presentations as requested by management.
Pool Attendant/Recreation
Hilton
Waikoloa, HI
01.2019 - 11.2019
- Managed pool area by interacting with hotel guests and ensuring an excellent experience.
- Tasked to manage challenges with guests and transform their negative experiences into positive ones.
- Ensured safety of guests by enforcing all safety policies and practices.
- Responded promptly to inquiries from patrons regarding activities or services offered at the facility.
- Provided guidance to children in a safe manner while they are playing in the pools or hot tubs.
- Checked passes for admission into the facility.
- Replenished supplies like towels, life jackets., as necessary.
Cashier/Barista
Papa'aloa Country Store
Papa'aloa, HI
03.2018 - 12.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Cashier/Customer Service Representative
Risoldi's Supermarket
Hamilton, NJ
11.2017 - 03.2018
- Greeted customers and provided friendly customer service.
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Balanced cash drawers at the end of each shift.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Education
Nj Licensed Esthetician
Ewing NJ10.2021
Risoldi'sSteinert High School
Hamilton Square, NJ06.2017
Skills
- Works well in group environments
- Multi-tasker
- Eager to learn
- Adaptive
- Critical Thinking
- Problem Resolution
- Communicative
- Personable
- Complaint resolution
- Customer Relations
Timeline
Licensed Esthetician
Lash Lounge
10.2022 - Current
Server
Eagle Oaks Country Club
05.2022 - 10.2022
Car Dealership Cashier
Chrysler Dodge Jeep Ram
11.2019 - 10.2020
Pool Attendant/Recreation
Hilton
01.2019 - 11.2019
Cashier/Barista
Papa'aloa Country Store
03.2018 - 12.2018
Cashier/Customer Service Representative
Risoldi's Supermarket
11.2017 - 03.2018
Nj Licensed Esthetician
Risoldi'sSteinert High School