Jamie Frankel
Westfield,NJ
Summary
Experienced and enthusiastic business professional with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Consultant – Head of Programs
Development Corps
09.2019 - Current
- Developed and implemented customized a comprehensive leadership development program for world class entertainment companies
- Utilized three different methods of feedback to create a fully comprehensive and personalized report outlining leadership strengths and areas for growth for high potential leaders
- Expanded offering to multiple clients, to date have completed 100+ reports
- Partnered with external vendors to ensure complete cohesion with project goals
- Oversaw Upward Feedback process for world class entertainment company, led team of 3
- Managed global female-focused development program for top entertainment company; 70+ participants to date
- Managed Employee Pulse Check for a top level gaming company - content design, data analysis and presentation
- Managed relationships with key clients resulting in increased business needs and overall revenue
- Participated in ad hoc requests such as 360 interviews, data analysis, and overall brainstorming with company CEO
- Designed and implemented return to office survey, analyzed data and presented recommendations to client for implementation
- Produced various learning webinars for clients via Zoom for 200+ participants.
Director of Human Resources
CJ Enterprises Global, LLC – D.B.A. McDonalds
03.2017 - 09.2019
- Developed and implemented new onboarding processes to include updates to centralized orientation and employee data entry that led to overall efficiencies in new hire process
- Oversaw the recruitment strategy and process in order to fulfill company-wide needs on an ongoing basis, while personally recruiting Assistant Managers and above
- Managed the overall company compensation program including the review process and strategic planning
- Provided managerial support for processing of payroll to include efficient and accurate payroll processing, record retention
- Ensured all absence, benefits, garnishments, taxes, direct deposit and W-4 withholding election updates are processed properly through third party vendor
- Coached and supported operational managers in leading and managing their people including through HR practices, leadership development, workforce planning, policies and talent processes.
Senior HR Associate – Organizational Development
Financial Industry Regulatory Authority (FINRA)
09.2013 - 06.2016
- Co-led implementation of company-wide Skills database, working with Business Leads to capture employee’s business-related skills
- Project Lead for company-wide succession planning process, including preparing report for the Board of Directors
- Responsible for planning budget based on current and future needs and managing budget for team throughout the year
- Partnered with HR Strategy team to develop and implement new HR Scorecard to ensure alignment with corporate goals
- A key contributor in Leader Profile Report process and 360 degree review program, including data management and reporting
- Responsible for ad-hoc data analysis and reporting.
HR Strategy Coordinator
Financial Industry Regulatory Authority (FINRA)
09.2011 - 01.2013
- Managed company-wide Employee Engagement Pulse Check from content design to organizing and presenting data analysis to key senior leaders
- A key member in internal HR job title redesign project and job-mapping team
- A key contributor in the development, implementation, manager training, and data analysis of a new employee engagement survey
- Project Lead for the Diversity Leadership Council (DLC) Nominations Process where I head a team of high-level managers in the selection of potential new DLC Members for the past three years
- Responsible for compiling a monthly report for new hires to ensure they are in compliance with mandatory HR trainings
- Company-wide workplace campaign administrator – raised over $300k for charities in the fall of 2012
- Responsible for planning and execution all HR Strategy meetings and events.
Diversity and WorkLife Consultant
Randstad Consultant for Financial Industry Regulatory Authority (FINRA)
05.2010 - 09.2011
- Managed the content and release of FINRA’s Inaugural Diversity Training and Survey for the entire 3000-person organization
- Led 20-person project team for Take Our Children to Work Day across 17 locations
- Managed development and implementation of FINRA’s online Workplace Respect and Diversity trainings
- Compiled information and managed application process for employer awards
- Collected and submitted data for EEO-1 and VETs-100 reports.
Education
Bachelor of Science in Marketing -
The Smeal College of Business, The Pennsylvania State University
05.2010
University of New Haven
Skills
- Problem-Solving
- EQ
- Team Leadership & Development
- Client Relationships
- Project Management
- MS Office
Certification
The NeuroLeadership Institutue, Brain-Based Conversation Skills, Remote, 02/2022
Additional Competencies
Microsoft Word, Excel, Outlook, PowerPoint, Teams, PeopleSoft, SharePoint, SurveyMonkey, Zoom, WebEx, EQ, Strategic thinking, Strong relationships, Adaptability, Communication, Problem-solving, Ability to communicate effectively, establish solid relationships with clientele, strong work ethic, and a productive team player, Demonstrates ability to analyze and understand data and information quickly, accurately, and apply appropriately, Strong multi-tasking capabilities, while delivering high quality results, Ability to handle highly sensitive and confidential information in a professional manner
Timeline
Consultant – Head of Programs
Development Corps
09.2019 - Current
Director of Human Resources
CJ Enterprises Global, LLC – D.B.A. McDonalds
03.2017 - 09.2019
Senior HR Associate – Organizational Development
Financial Industry Regulatory Authority (FINRA)
09.2013 - 06.2016
HR Strategy Coordinator
Financial Industry Regulatory Authority (FINRA)
09.2011 - 01.2013
Diversity and WorkLife Consultant
Randstad Consultant for Financial Industry Regulatory Authority (FINRA)
05.2010 - 09.2011
Bachelor of Science in Marketing -
The Smeal College of Business, The Pennsylvania State University
University of New Haven