Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Fusco

Boardman,OH

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Professional with strong background in accounts management, adept at managing billing and collections processes to ensure timely payments. Skilled in resolving discrepancies, maintaining accurate records, and utilizing accounting software. Known for collaborative approach, adaptability to changing needs, and consistent delivery of results. Reliable team player with focus on efficiency and effectiveness in achieving organizational goals.

Overview

15
15
years of professional experience

Work History

Account Receivable Representative

Barnett Management
05.2022 - Current
  • Generate and send out invoices.
  • Account reconciliation.
  • Customer service via phone and email with residents to communicate between customers and our property managers to schedule business meetings and help handle any conflicts and resolutions.
  • Use QuickBooks to organize properties and transactions.
  • Record Keeping
  • Calculating, inputting or processing Financial data
  • Researching and investigating discrepancies
  • Maintaining and updating customer files, including name or address changes, mergers, or mailing attentions.
  • Work as a team to help provide overall customer satisfaction.
  • Improved accuracy of financial reporting by reconciling accounts receivable ledgers regularly.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Cake Decorator

Classic Bakery
08.2020 - 10.2022
  • Specialty cake decorator
  • Used my creativity and energy to create cakes for customers special occasions.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Maintained clean and organized work area, ensuring compliance with health and safety standards.
  • Processed customer orders and payment transactions.

Customer Service Associate

Giant Eagle, Inc.
07.2010 - 08.2020
  • Employee weekly scheduling.
  • Assistant manager of the bakery and deli department.
  • Take customer orders for bakery and deli as well as ordering supplies in preparation for both departments.
  • Bakery decorator specialist
  • Trained and educated new employees.
  • Worked as a team leader to create a positive work environment and provide quality customer service.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Handled billing and payment issues by following guidelines and resolving disputes.

Education

High School Diploma -

Warren G Harding High School
Warren, OH
05.2009

Skills

  • Accounts receivable reporting
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities
  • Team collaboration
  • Self motivation
  • Teamwork

Timeline

Account Receivable Representative

Barnett Management
05.2022 - Current

Cake Decorator

Classic Bakery
08.2020 - 10.2022

Customer Service Associate

Giant Eagle, Inc.
07.2010 - 08.2020

High School Diploma -

Warren G Harding High School

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