Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jamie Galdamez

Sacramento,CA

Summary

Dedicated and detail-oriented professional seeking a challenging work environment.

Summary of Qualifications:

  • Proficient in Microsoft Outlook and Google calendar
  • Experienced with multilane phone systems
  • Exceptional communication skills and strong commitment to professional and attentive customer service
  • Demonstrated ability to work efficiently under pressure, all while heavy multitasking
  • Excellent time management skills with a proven track record of meeting deadlines in an organized manner
  • Skilled in collecting payments from clients and deescalating emotionally charged situations
  • Typing speed: 60 words per minute

Overview

7
7
years of professional experience

Work History

Manager/Administrative Assistant

Law Offices of Michael P. Karr & Associates
12.2017 - 08.2023
  • Managed and supervised team of legal assistants, overseeing deadlines and achieving or surpassing budgetary and sales goals-
  • Effectively managed multiple calendars, ensuring appointments and deadlines were met promptly -
  • Greeted clients and provided them with case information, as well as liaised with attorneys and USCIS officers -
  • Scheduled appointments in accordance with deadlines and monitored receipt of essential documents -
  • Conducted filing and data input tasks, including heavy document translation occasional interpretation at USCIS in Sacramento -
  • Played key role in building and maintaining positive client relations, monitoring client payments, and providing frequent client/attorney interpretation

Receptionist

Law Offices Of Robert B. Jobe
09.2016 - 12.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Education

Psychology

Notre Dame De Namur University
Belmont, CA
12.2025

Skills

  • Client Meetings
  • Data Communications
  • Microsoft Word
  • Accounts Payable and Accounts Receivable
  • Administrative Management
  • Status Updates
  • Data Process Auditing
  • Financial Documentation
  • Professional Correspondence
  • Customer Support Needs Assessment
  • Set Goals
  • Orientation and Training

Languages

Spanish
Native or Bilingual

Timeline

Manager/Administrative Assistant

Law Offices of Michael P. Karr & Associates
12.2017 - 08.2023

Receptionist

Law Offices Of Robert B. Jobe
09.2016 - 12.2017

Psychology

Notre Dame De Namur University
Jamie Galdamez