Jamie Gallagher
Dickson,TN
Summary
Energetic Account Manager skilled at working multiple accounts with extensive knowledge of product sales and service. Proven history of maintaining relationships with existing accounts while increasing revenue through new ones.
Overview
21
21
years of professional experience
Work History
FULL ACCOUNT MANAGER
Salelytics
08.2019 - 02.2022
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaised between account holders and various departments.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
SALES FLOOR LEAD
Macy's
Appleton, WI
05.2017 - 08.2019
- Always ensuring customer is top priority, by providing exceptional customer service by maintaining enthusiasm and a positive attitude
- Solving customer issues in a timely and effective matter
- Maintain department by executing merchandising standards, truck processing, return to vendor, markdowns, sale set, shortage control, fulfillment, damages and penny
- Coached colleagues in regards to a positive customer experience with urgency, clientele opportunity's, product knowledge.
JEWELRY SALES SPECIALIST
Macy's
Appleton, WI
11.2013 - 05.2017
- Building sales by using product knowledge, suggesting additional items, adding WorryNoMore, providing services such as watch sizing's and customer repairs
- Training new colleagues on policies, procedures, POS system, merchandise standards, and product knowledge.
SALES ASSOCIATE
Macy's
Appleton, WI
11.2010 - 11.2013
WAITRESS
Frank's Pizza Palace
Appleton, WI
03.2004 - 02.2011
WAITRESS
Perkins
Menasha, WI
04.2001 - 03.2004
Education
High School Diploma -
Menasha High School
2003
Skills
- Verbal and Written Communication
- Time Management
- Revenue Growth
- Microsoft Office
- Overcoming Objections
- Teamwork and Collaboration
- CRM Software
- Customer Service
- Account Management
- Detail-oriented
- Order Management
Timeline
FULL ACCOUNT MANAGER
Salelytics
08.2019 - 02.2022
SALES FLOOR LEAD
Macy's
05.2017 - 08.2019
JEWELRY SALES SPECIALIST
Macy's
11.2013 - 05.2017
SALES ASSOCIATE
Macy's
11.2010 - 11.2013
WAITRESS
Frank's Pizza Palace
03.2004 - 02.2011
WAITRESS
Perkins
04.2001 - 03.2004
High School Diploma -
Menasha High School
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