Jamie Gard
Zephyrhills,FL
Summary
Dynamic and results-driven Floor Coordinator at Marathon Coach Inc. with strong leadership and time management skills. Expert in electrical systems diagnostics and installation management, successfully enhancing customer satisfaction through effective communication and collaboration. Proven track record in diagnosing complex issues and delivering timely solutions, ensuring seamless service operations.
Overview
28
28
years of professional experience
Work History
Floor Coordinator
Marathon Coach Inc.
04.2000 - Current
- Helping with customers when bringing their bus for service.
- Making work orders and then assigning the work to one of the technicians.
- Answering the phone and providing technical support to customers.
- Providing assistance and technical support for the technicians.
- Working with drawings and schematics.
- Providing pricing to customers for repairs and upgrades.
- Installed newly purchased equipment in recreational vehicles.
- Familiarized new employees with department practices and workflow.
- Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
- Notified supervisor of factors that could delay work completion.
- Demonstrated extensive familiarity with electromechanical, electronic, pneumatic systems.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions.
- Explained vehicle systems operation to customers.
RV Service Technician
Lazydays R.V. Center
04.1997 - 04.2000
- Performed preventive maintenance work on American Coach and Country Coach recreational vehicles.
- Diagnosed and repaired Alarms, Satellites and PDI issuess in recreational vehicles.
- Installed newly purchased equipment in recreational vehicles.
- Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
- Notified supervisor of factors that could delay work completion.
- Completed thorough inspections of coaches to evaluate maintenance concerns and determine areas in need of repair.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Performed standardized tests and diagnostics procedures to identify fault locations and devise corrective actions.
- Explained vehicle systems operation to customers.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NVSkills
- Time management proficiency
- Strong leadership
- Workplace safety
- Excellent work ethic
- Strong organization skills
- Installation management
- Materials selection
- Team collaboration
- Reliable and consistent
- Cabinet installation
- Inventory management
- Electrical systems diagnostics
- Analyzing technical diagrams
- Collaborates effectively with customers
- Collaborates effectively with coworkers
Timeline
Floor Coordinator
Marathon Coach Inc.
04.2000 - Current
RV Service Technician
Lazydays R.V. Center
04.1997 - 04.2000
High School Diploma -
Las Vegas High School
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