Jamie Garten
Abilene,KS
Summary
Accomplished Registered Nurse Supervisor at Garten Countryside Home, Inc., adept in Special Unit Supervision and fostering Inclusion and Diversity. Proven track record in enhancing patient care, reducing medication errors by implementing thorough checks, and leading quality improvement initiatives. Skilled in developing comprehensive care plans and mentoring nursing staff, significantly improving team performance and patient satisfaction. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across Number-year career history. Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills. Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse in state of State. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in State. Highly skilled and enthusiastic professional with more than Number years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Registered Nurse Supervisor
Garten Countryside Home, Inc.
01.2013 - Current
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
- Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Advocated for patient needs within the healthcare organization, working closely with multidisciplinary teams to optimize resource allocation and service delivery.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Mentored junior nurses in clinical decision-making skills, fostering their professional growth and development.
- Maintained accurate documentation of patient care activities in accordance with regulatory requirements, ensuring timely completion of reports as necessary for compliance purposes.
- Led successful team comprised of RNs, LPNs, and ancillary staff.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Promoted a safe and healthy work environment through adherence to infection control policies and procedures.
- Assisted in the onboarding process for new hires, offering guidance and mentorship to help them acclimate quickly to their roles.
- Enhanced overall staff morale by recognizing individual achievements and fostering a collaborative, supportive work environment.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Evaluated clinical competency of nursing staff through direct observation, feedback sessions, and periodic skills assessments.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Streamlined patient care processes for increased efficiency and improved quality of care.
- Facilitated open communication among team members by conducting regular staff meetings and encouraging feedback from all levels of personnel.
- Improved patient outcomes by implementing evidence-based nursing practices and protocols.
- Reduced medication errors by implementing a thorough double-check system and providing ongoing education for staff members.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Established and continuously optimized unit schedules and individual work assignments.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Worked at least Number hours per month as floor nurse to maintain clinical proficiency.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed policies and procedures for effective pharmacy management.
- Successfully negotiated client contract renewals to create increased revenue.
Education
Associates In Nursing - Nursing
Kansas Wesleyan
Salina, OK05.2004
Skills
- Special Unit Supervision
- Service Plan Development
- Inclusion and Diversity
Timeline
Registered Nurse Supervisor
Garten Countryside Home, Inc.
01.2013 - Current
Associates In Nursing - Nursing
Kansas Wesleyan