JAMIE GARZA
West Valley City,UT
Summary
Experienced production manager with a proven track record of consistently meeting production goals. Highly organized and innovative in addressing both routine and complex production challenges. Recognized for strong leadership skills and meticulous attention to detail.
Overview
10
10
years of professional experience
Work History
Kitchen Production Manager
Salsa Queen
West Valley City, Utah
10.2024 - Current
- Develop production orders for kitchen and packaging processes to ensure optimal workflow.
- Manage daily production schedules, achieving timely output of salsa products.
- Oversee inventory management, maintaining accurate stock levels of raw materials and packaging.
- Train and supervise production staff on safety protocols and operational procedures.
- Coordinate quality control processes to uphold product consistency and SQF safety standards.
- Implement process improvements to enhance efficiency and reduce waste across operations.
- Improved kitchen efficiency by 135%.
- Monitor daily operations, while providing guidance and support to the production team.
- Conduct regular meetings with staff to discuss progress and address concerns.
Warehouse Supervisor
Nutrix International, Inc.
Salt Lake City, Utah
02.2024 - 09.2024
- Oversaw daily operations of two warehouse locations and transport logistics with box truck team.
- Coordinated shipping and receiving schedules to enhance workflow efficiency.
- Implemented procedures to optimize material handling and minimize waste.
- Managed warehouse workflow from receipt to shipment, ensuring accuracy and efficiency.
- Utilized Oracle NetSuite for comprehensive warehouse management and production tracking.
- Monitored inventory levels, coordinated supply orders, and communicated adjustments with supply chain.
- Handled shipment of finished goods, confirming compliance with customer specifications.
- Scheduled shipment pickups with vendors, providing accurate bills of lading for timely arrivals.
Shared Services Supervisor
Hunter Douglas, Fabrications Inc.
Salt Lake City, Utah
10.2020 - 12.2023
- Expertly utilized SAP EWM to develop standard works and train supervisors on system functionalities.
- Led cross-functional teams to improve service delivery in shared services environments.
- Employed Lean Management tools for successful production shift management.
- Facilitated conflict resolution through effective communication with shifts and support staff.
- Monitored production closely, ensuring all schedules and deadlines were consistently met.
- Verified proper scanning of materials for inventory accuracy in line with cycle counts.
- Collaborated with planners/buyers to address potential supply chain interruptions proactively.
- Conducted thorough documentation of completed tasks while maintaining compliance with procedural standards.
Area Operations Manager, Level 5
Amazon Distribution Warehouse DUT1 & DUT3
Salt Lake City, Utah
04.2018 - 10.2020
- Managed and developed a team of 80 - 120 hourly associates, including 2 shift assistants, and 4 shift leads.
- Managed daily operations in fast-paced distribution environment.
- Ensured full compliance of all OSHA safety and standard work operating procedures including: daily audits, daily meeting with team members about proper chemical disposal, continuously improving and monitoring station recordables injuries.
- Achieved success rate as Area Manager by setting a personal high standard for my daily shift compliance package delivery goal of 99.5% which was routinely met. Was able to help improve other shifts with new standard operating procedures leading to the station exceeding its overall goal ending the quarter at 99.8%.
- Reported daily, weekly, and monthly gaps in goal/metrics to Upper Management by tracking patterns of misses as part of Lean Six Sigma training. Identifying and analyzing why the goals were missed was key to fix the issue and communicate to all shifts and continue working on the same common goal.
- Responsible for the GEMBA board; This entailed listening to shift hourly associates' comments and concerns then conveying those specific and valid concerns to the Station Manager.
- Communicated closely with the Delivery Service Partners to ensure their company delivery drivers, although not Amazon employees, had to confirm they were trained in Amazon policies and representation when marking packages and helping with customer concerns.
- During the holiday peak season of 2018, 2019, and 2020, we consistently hit high production volumes and communicated with management and other shifts to ensure a smooth transition. Each manager was happy to help and go above and beyond to 'white-glove' delivery of an Amazon package on Christmas Eve.
Academic Program Coordinator
University of Utah, College of Engineering
Salt Lake City, Utah
01.2016 - 04.2018
- On and Off Campus K-12 Outreach & Recruiter including any age range and class sizes.
- Developed and implemented student outreach initiatives to enhance engagement.
- Organized workshops and events to support professional development for students.
- Met with high school counselors, organized school field trips to the College of Engineering and traveled to schools for engineering activities presentations/Travel Heavy.
- Organized presenters and logistics for the annual Engineering Day, the college's largest recruitment event, with an average of 2,500 student and parent attendees.
- Director of the college's summer camp program which includes residential and day camps. Completed an Engineering Girls Camp. Coordinated with women working in engineering to lead and present activities.
- Organized Elementary Engineering Week, which brought 1,700 5th and 6th grade students to campus.
- Duties included selecting the participating schools, organizing the week's activities, event logistics, and managing the team's schedule to have proper coverage for the event, including security, engineering volunteers, faculty-led activities, prizes for the winners, etc.
- Handled selection of participating schools, event logistics, and team scheduling for coverage.
- Ensured security, volunteer support, faculty-led activities, and prizes for event participants.
Education
Lean Six Sigma Green Belt Certification -
University of Utah David Eccles School of Business
Salt Lake City, UT01.2020
Master of Arts - Education
The City College of New York (CUNY)
New York, NY01.2010
Bachelor of Arts - History
University of California, Los Angeles (UCLA)
Los Angeles, CA01.2007
Skills
- Logistics coordination
- Production scheduling expertise
- Quality assurance processes
- Supply chain optimization
- Lean methodologies application
- Team leadership skills
- Detail-oriented approach
- Effective time management
- Regulatory compliance knowledge (OSHA)
- Continuous improvement focus
- Performance metrics tracking
- Project execution strategies
- Warehouse operations efficiency
- Shipping logistics oversight
- Inventory accuracy maintenance
- Cycle counting techniques
- Adaptability to change
- Professional presentation abilities
- Kitchen safety standards
Volunteer Experience
- Volunteer, Ruff Haven Crisis Sheltering, 2025 - Present
- Safety Committee, Covid Task Force, Engagement Committee, Hunter Douglas, 2020 - 2023
- Founder and President, Woman@Amazon Utah Chapter, 2019 - 2020
- Alumni Bruin Recruitment Volunteer, UCLA, 2015 - 2020
Education Certifications
- Utah's Food Handler's Permit, Expires 11/24/27
- Basic HACCP Certification, 2024
- CPR and First Aid Certification, 2024
- Pet First Aid Certification, 2023
Business Tools Software
- SAP
- Oracle NetSuite
- Extensiv
- Wherefour Production Tracking
- Microsoft Word
- Excel
- PowerPoint
- Google Drive Suites
- Minitab
- Filemaker Pro
- LMS Training Programs
Languages
English
Native language
Spanish
Proficient (C2)
C2
Timeline
Kitchen Production Manager
Salsa Queen
10.2024 - Current
Warehouse Supervisor
Nutrix International, Inc.
02.2024 - 09.2024
Shared Services Supervisor
Hunter Douglas, Fabrications Inc.
10.2020 - 12.2023
Area Operations Manager, Level 5
Amazon Distribution Warehouse DUT1 & DUT3
04.2018 - 10.2020
Academic Program Coordinator
University of Utah, College of Engineering
01.2016 - 04.2018
Lean Six Sigma Green Belt Certification -
University of Utah David Eccles School of Business
Master of Arts - Education
The City College of New York (CUNY)
Bachelor of Arts - History
University of California, Los Angeles (UCLA)