Summary
Overview
Work History
Education
Timeline
Generic

Jamie Gatlin

Amarillo,TX

Summary

Pursuing a full-time role where experience and passion for helping others can be utilized with an agency that encourages professional growth. Proactive and goal-oriented professional known for reliability and adaptability, with swift capacity to learn and apply new skills.

Overview

9
9
years of professional experience

Work History

Optometric Technician

Eye Care Plus
01.2024 - Current
  • Conduct pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Perform ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
  • Facilitate smooth communication between patients and optometrists, acting as liaison for any concerns or questions.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.

Jailer/911 Dispatcher

Oldham County Sheriff's Office
10.2021 - 08.2024
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Increased situational awareness among responding units through timely updates on evolving incident conditions.
  • Served as integral member of emergency communications team, consistently demonstrating professionalism and dedication to public safety.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
  • Assisted callers in emergency situations with appropriate information and support.
  • Ensured well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
  • Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
  • Handled intake processing efficiently, ensuring all necessary paperwork was completed accurately and promptly.
  • Managed inventory control systems to ensure adequate supplies were available at all times for staff and inmates alike.
  • Supported administrative tasks such as coordinating visitation schedules, answering phones, and filing reports as needed for smooth daily operations.
  • Enforced rules and regulations to maintain order among inmates.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.

Private In-Home Caregiver

Meyer Family
08.2020 - 09.2021
  • Conducted regular assessments of client's condition, reporting any changes or concerns promptly to appropriate parties.
  • Assisted client with mobility challenges, enabling them to maintain independence and participate in daily activities.
  • Served as advocate for client when communicating with family members or healthcare providers regarding their needs or concerns.
  • Promoted healthy lifestyle choices by preparing nutritious meals according to specific dietary requirements or preferences.
  • Developed strong bonds with client through compassionate caregiving and attentive listening to their needs.
  • Facilitated communication between client and their loved ones, fostering stronger relationships and social engagement.
  • Delivered top-quality personal hygiene assistance, maintaining dignity and respect for each client's privacy.
  • Improved client's quality of life by providing personalized in-home care and assistance with daily activities.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Monitored client's vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported family through difficult times by offering emotional support and education on important care tasks.

Optometric Assistant

Premier Vision
02.2017 - 07.2019
  • Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and practice.
  • Educated patients on proper contact lens care, reducing incidence of infections and complications.
  • Enhanced patient satisfaction by providing efficient and friendly service during their visits.
  • Increased repeat business through exceptional customer service and follow-up communications with patients about their eye care needs.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Nurse Technician

Family Care Clinic at Boys Ranch
11.2015 - 05.2016
  • Managed time effectively while multitasking between various responsibilities within fast-paced clinical setting.
  • Assisted nurse practitioners with essential tasks, ensuring efficient delivery of high-quality care to patients.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.

Education

Some College (No Degree) - Nursing

Amarillo College
Amarillo, TX

Some College (No Degree) - Nursing Prequesites

Keiser University
Jacksonville, FL

High School Diploma -

Coronado High School
Lubbock, TX
05.1994

Timeline

Optometric Technician

Eye Care Plus
01.2024 - Current

Jailer/911 Dispatcher

Oldham County Sheriff's Office
10.2021 - 08.2024

Private In-Home Caregiver

Meyer Family
08.2020 - 09.2021

Optometric Assistant

Premier Vision
02.2017 - 07.2019

Nurse Technician

Family Care Clinic at Boys Ranch
11.2015 - 05.2016

Some College (No Degree) - Nursing

Amarillo College

Some College (No Degree) - Nursing Prequesites

Keiser University

High School Diploma -

Coronado High School

Similar Profiles

CREATE PROFILE
Jamie Gatlin