Jamie Geise

*Also assigned as District Training Manager from 2012-2023. Trained all internal promote to the SM position along with any external candidates hired.

*Assisted District Manager in store clean up in other stores if needed. Also took the time to retrain any and all employees if/when needed.

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed routine store inventories.
• Managed store organization, maintenance, and purchasing functions.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Submitted orders for new inventory.
• Trained team members in successful strategies to meet operational and sales targets.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Mentored team members to enhance professional development and accountability in workplace.
• Created employee schedules to align coverage with forecasted demands.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Managed inventory control, cash control, and store opening and closing procedures. This included checking in all drop ship deliveries/vendors.
• Assisted with hiring, training and mentoring new staff members.
• Also performed accountability which resulted in firing/termination.
• Completed point of sale opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Approved regular payroll submissions for employees.
• Filed all daily invoices/paperwork.

• Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
• Controlled store inventory and reviewed cash handling and operations reports.
• Open and Close store.
• Balance register tills at the end of the shift and end of night.
• Go to and from bank to make deposits.
• Great Merchandising skills.
• Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
• Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
• Upheld company customer service standards to provide customers with outstanding service and friendly environment.
• Exhibited excellent people skills during interaction with employees and customers.
• Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
• Supported retail manager by identifying and leveraging partnerships that benefited community and store.
• Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
• Partnered with store and district management to capitalize on new retail business opportunities.
• Created employee work schedules for optimum coverage and labor cost control.
• Assisted Store Manager with all functions of the business.
• District Team Leader on the SMART team which would go from store to store and assist with issues/merchandising problems.

• Complied with company and OSHA safety rules and regulations.
• Operated machining equipment safely with team of operators.
• Maintained organized work area by cleaning and removing hazards.
• Inspected products and machines to maintain quality and efficiency.
• Would take shutters of belt, trim excess plastic off and seal in box.