Jamie Glodo
Austin,TX
Summary
Adept at driving operational efficiency, I leveraged strong problem-solving skills and a robust work ethic at Amazon.com, Inc., enhancing safety and cleanliness by 65%. My ability to effectively manage inventory and mentor teams, coupled with exceptional communication abilities, has consistently improved workplace productivity and team collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Freytag's Florist
Austin, TX
09.2024 - Current
- Ensured compliance with company policies regarding proper storage of hazardous materials.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Used pallet jacks to move items to and from warehouse locations.
- Received and processed incoming orders, ensuring accuracy of information.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Counted different types of merchandise to comply with inventory control tag requirements.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Assisted with unloading trucks using appropriate equipment as needed.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Cross-checked order forms against actual products received or sent out for accuracy.
- Organized warehouse racks to ensure efficient storage of goods.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Organized materials on pallets according to size, weight, and type of item.
- Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Lifted materials of varied weights on regular basis.
- Inspected and moved products to designated areas in warehouse.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Performed daily cycle counts to ensure accuracy of inventory records.
- Used hand pallet truck to transport heavy material within the facility.
- Assisted in developing strategies for improving efficiency of daily operations.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Verified stock inventory levels and maintained records of items shipped and received.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed household errands and other essential duties.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Lead Warehouse Associate
Amazon.com, Inc.
Pflugerville, USA
10.2019 - 09.2024
- Stowing inventory for customer shipments
- Deleting and transferring of damaged merchandise to proper facilities
- Problem solving issues with merchandise for completion of customer shipments
- Collecting, sorting, and transporting recyclable and donatable materials
- Increased overall safety and cleanliness of facility by 65%
- Increased recycling and donations by 70%
- Supervise stow team of 15+ associates for Area Managers
- Disposed of debris and hazardous materials properly to avoid contamination.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Ensured compliance with safety regulations and company policies in the warehouse.
- Organized warehouse layout to maximize efficiency by creating designated areas for specific products.
- Removed damaged products from outgoing shipments during final inspections.
- Identified areas where improvements could be made in terms of cost savings or increased efficiency.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Implemented process improvements to increase productivity in the warehouse environment.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Analyzed current processes for potential areas of improvement related to efficiency or cost savings.
- Performed regular cycle counts to maintain accurate inventory levels.
- Supervised a team of 3-4 warehouse associates, providing guidance and feedback as needed.
- Managed inventory levels and cycle counts to ensure accuracy of stock.
- Collaborated with other departments on projects related to inventory management or supply chain optimization.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Led and complied with safety and wellbeing efforts on assigned shift.
- Completed daily document logs to track shipments and inventory.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Used computer and company software to enter shipment and inventory records.
- Resolved any discrepancies between actual inventory counts versus system-generated data.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Protected company inventory by maintaining and organizing storage areas.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Monitored quality control of incoming merchandise, ensuring it met company standards before being shipped out.
- Placed products on conveyors for final wrapping and shipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Maintained inventory records with timely updates.
- Participated in monthly meetings discussing goals, objectives, and performance metrics related to the warehouse operations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Janitorial Lead
Whole Foods Market, Inc.
Austin, USA
05.2019 - 09.2021
- Cleaning and sanitizing store and store fixtures
- Maintained cleanliness of store and store fixtures for employee and customer safety
- Inspected facility and grounds and picked up trash or other debris affecting appearance or movement flows between spaces
- Reported vandalism or other damage to property to supervisor
- Collected, sorted, and transported recyclable materials
- Mixed, used and safely stored hazardous chemical cleaners to reduce risk of injury or illness
- Increased overall safety and cleanliness of facilities by 75%
- Sustained store's 100% grade average on safety walks
- Checked in and stocked inventory throughout facility
- Performed minor repairs such as replacing light bulbs or fixing broken locks or door handles.
- Ordered supplies as needed, including cleaning chemicals, paper products, mops, brooms.
- Provided guidance to janitorial staff on how to use specialized equipment such as floor scrubbers or carpet shampooers.
Shift Supervisor
Half Price Books
Austin, USA
08.2006 - 05.2019
- Supervising staff of 15+ persons
- Established new inventory data sheets to improve monthly inventory schedules
- Created successful work schedules for each team member to keep deadlines and fully staff shifts
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Completed store opening and closing procedures and balanced tills
- Tracked receipts, employee hours, and inventory movements.
- Responded to customer inquiries and complaints in a professional manner.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Fostered a team-oriented environment to increase morale and productivity.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Educated customers about offerings, promotions and pricing to boost sales.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Identified opportunities for operational improvements and communicated them to management.
- Implemented strategies to take advantage of new opportunities.
- Utilized POS systems efficiently for order processing and inventory management.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Maintained positive working relationship with fellow staff and management.
- Evaluated employee performance, delivering individualized feedback and praise.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Conducted regular inventory checks to maintain accurate stock levels.
- Participated in weekly meetings with management team to discuss strategies and goals.
- Assessed reports and adjusted workflows to realign with targets.
- Assisted in the development and implementation of new operational procedures.
- Evaluated and performed equipment maintenance to support operational goals.
- Completed opening and closing duties to facilitate business operations.
- Created weekly staff schedules to ensure adequate coverage.
- Supervised staff during shift changes and ensured transition went smoothly.
- Taught staff upselling techniques to meet revenue targets.
- Performed administrative tasks including filing documents, data entry.
- Checked orders for quality and completeness.
- Provided guidance and support to other team members as needed.
- Handled cash register transactions accurately while providing excellent customer service.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Trained new employees on company policies, procedures, and job duties.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Facilitated training sessions for new employees on company policies and procedures.
Education
Bachelor of Science - Forensic Chemistry
Sam Houston State University
Huntsville, Texas06.2026
Some College - Geological and Earth Sciences
Austin Community College
Austin, TXSkills
- Facility and Site Cleaning
- Communication and Interpersonal Skills
- Supply Inventory Management
- Physical Stamina
- Positive Collaborator
- Strong Work Ethic
- Multitasking and Prioritization
- Problem Solving
- Utilization reporting
- Palletizing
- Product identification
- Order picking and processing
- Materials staging
- Storage organization
- Process improvements
- Materials and goods coordination
- Problem-solving
- Customer service
- Verbal and written communication
- Workplace cleanliness
- Time management
- Loading and unloading
- Barcode scanning
- Warehouse software systems
- Receiving shipments
- Inventory level adjustments
- Maintaining workplace safety
- Stock control
- Policy adherence
- Stock rotation
- Preventive Maintenance
- Quality assurance
- Order verification
- Shift reporting
- Attendance oversight
- Safety reviews
- Inventory management
- Training and mentoring
- Cash handling
- Operations management
- Staff management
- Project management
- Continuous improvement
- Schedule oversight
Certification
- Certified Food Handler, Whole Foods Market, Inc., 05/01/19, 09/01/21
- Licensed for alcohol sales, Texas Alcoholic Beverage Commission, Whole Foods Market, Inc., 05/01/19, 09/01/21
Languages
- Spanish, Professional Working
- German, Limited Working
- Russian, Elementary
Languages
Spanish
Limited
German
Limited
Russian
Limited
Affiliations
- urban gardener
- polyglot in training
- avid reader of historical and scientific texts
- part-time charity worker for various animal rescue organizations
References
References available upon request.
Timeline
Warehouse Assistant
Freytag's Florist
09.2024 - Current
Lead Warehouse Associate
Amazon.com, Inc.
10.2019 - 09.2024
Janitorial Lead
Whole Foods Market, Inc.
05.2019 - 09.2021
Shift Supervisor
Half Price Books
08.2006 - 05.2019
Bachelor of Science - Forensic Chemistry
Sam Houston State University
Some College - Geological and Earth Sciences
Austin Community College
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