Jamie Goolsby
Pasadena,MD
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality work on tight schedules. Monitors, trains, and encourages employees to improve skills. Versed in managing daily direction and team communication.
Overview
2
2
years of professional experience
Work History
Team Lead
Regal Cinemas
Gambrills, MD
12.2022 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team performance against targets, taking corrective action where necessary.
- Maintain and operate machinery and equipment
- Taking account of inventory and spoiled goods
- Maintenance of projectors and sound systems
Education
High School Diploma -
Arundel High School
Gambrills, MD06-2022
Skills
- Customer Service
- Cash Handling
- Microsoft Office
- Communication
- Leadership
- Problem Solving
References
References available upon request.
Timeline
Team Lead
Regal Cinemas
12.2022 - Current
High School Diploma -
Arundel High School