Summary
Overview
Work History
Education
Skills
Certification
References
Personal Information
Timeline
Generic

Jamie Gostley

Fort Collins,CO

Summary

Highly motivated worker with several years of experience in retail sales, well-versed in customer service, and efficient with cash handling. Delivers positive, memorable guest experiences through welcoming interactions and extensive product knowledge for customer satisfaction. Upbeat individual with a passion for continuous learning and improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Budtender

Kind Care Of Colorado
Fort Collins, Colorado
10.2024 - Current
  • Outstanding customer service.
  • Create positive and healthy customer interactions to align with company core values.
  • Weigh and prepare products accuratly in order to label items for sale.
  • Online order fulfillment and management.
  • Clean shelves, counters and tables to maintain an organized store.
  • Comply with federal, state, and local laws regarding the sale of marijuana products.
  • Cash and credit transactions
  • Counting and balancing cash drawers.
  • Recommend and upsell products based on customer needs.
  • Up-to-date knowledge of current cannabis strains, edibles, concentrates, CBD, and paraphernalia.
  • Utilize the point of sale system, Biotrack, to handle transactions accurately and efficiently.
  • Maintain knowledge of sales and promotions, return policies and security practices.

Budtender

Nature's Herbs and Wellness
Milliken, CO
11.2023 - 09.2024
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Weigh out pounds of flour daily into half ounces.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Advised customers on various products such as effects, flavors, potency levels, and prices.
  • Verified customer identification to ensure they met age requirements for purchasing marijuana products.
  • Use of Dutchie and Flowhub POS systems.
  • Front desk shifts for customer check-ins.

Budtender

Organic Alternatives
Fort Collins, CO
04.2021 - 10.2022
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Advised customers on various products such as effects, flavors, potency levels, and prices.
  • Complied with federal, state, and local laws regarding the sale of marijuana products.
  • Operated cash registers to process payments from customers.
  • Handled large volume of cash with high accuracy and security each day.
  • Greeted customers with a friendly and inviting attitude.
  • Use of Biotrack POS system.

Supervisor/Manager

Organic Alternatives
Fort Collins, CO
04.2021 - 06.2022
  • Completed opening, closing, and shift change functions to maintain operational standards each day.
  • Set the store alarm and lock the doors.
  • Security: Communicated to the cops when needed.
  • Cash handling, bundling, and counting.
  • Balanced tips, money tills, and store safe daily.
  • Filled out deposits and bank slips every morning.
  • Daily payouts and change loading for drawers.
  • Uploaded sales into Metrc for REC and MED, as well as Excel sheets for store sales.
  • Scheduling staff shifts, managing inventory, and overseeing customer service issues and exchanges.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Delegated work to staff, setting priorities and goals.

Server

Bonefish Grill
Johnstown, CO
08.2020 - 04.2021
  • Stayed informed about daily specials, new menu items, promotions.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Server/Hostess

Bonefish Bar and Grill
Evansville, IN
02.2018 - 04.2020
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted guests and provided menus.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

Some College (No Degree) -

University of Southern Indiana
Evansville, IN

Some College (No Degree) -

Ivy Tech Community College of Indiana
Evansville, IN

Skills

  • Excellent customer service
  • Reliable and punctual
  • Product knowledge expertise
  • Cash and credit handling
  • Experience with three different POS systems
  • Two years of receptionist experience for ID verification and scanning
  • Organized and able to multitask
  • Thrive in fast-paced work environments
  • Cleanliness, hygiene and presentability

Certification

  • Driver's License
  • MED Badge

References

  • Jamie Damon, Inventory Specialist, (303)-877-8972, jamiedamon4@gmail.com
  • Sam Damon, General Manager, (303)-842-0186, damonsam0@gmail.com
  • Charlotte Slater, Supervisor/Manager, (970)-214-4114, cslater.email@gmail.com
  • Joe Ritter, Coworker, (248)-910-8738, joseph.ritter@gmail.com

Personal Information

Authorized To Work: US

Timeline

Budtender

Kind Care Of Colorado
10.2024 - Current

Budtender

Nature's Herbs and Wellness
11.2023 - 09.2024

Budtender

Organic Alternatives
04.2021 - 10.2022

Supervisor/Manager

Organic Alternatives
04.2021 - 06.2022

Server

Bonefish Grill
08.2020 - 04.2021

Server/Hostess

Bonefish Bar and Grill
02.2018 - 04.2020

Some College (No Degree) -

University of Southern Indiana

Some College (No Degree) -

Ivy Tech Community College of Indiana

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Jamie Gostley