With a proven track record at Aj Trucking, I excel in customer relations and small business operations, enhancing client satisfaction and repeat business through strategic relationship building and effective communication. Achieved significant efficiency improvements, demonstrating strong leadership and operational skills.
Work History
Owner
Aj Trucking
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Resident Manager
Oakhaven Afc
Ensured safety through diligent conflict resolution.
Reported and documented maintenance requests and scheduled appropriate services.
Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
Traffic Coordinator
Combined Transport Logistics Group
Provided exceptional customer service when addressing concerns or inquiries from both internal team members as well as external clients.
Developed a comprehensive training program for new hires on all aspects of traffic coordination duties within the organization.
Built project timelines, team delegation plans and provided instructions for task completion.
Created work schedules and project management plans organization-wide to maintain efficiency and timeliness.
Organized frequent meetings for team members to report and track status of material movement.
Communicated deadlines and established benchmarks for incremental departmental success.
Improved traffic flow by implementing efficient routing strategies and coordinating with various departments.
Maintained accurate records of all transportation activities, contributing to more efficient tracking and reporting system.
Enhanced on-time deliveries with effective communication between drivers, dispatchers, and customers.
Maintained accurate records for shipments, including tracking numbers and delivery statuses, ensuring timely updates to relevant stakeholders.
Negotiated with suppliers to secure better rates for transportation services, contributing to cost savings for company.
Reduced delays by closely monitoring cargo movements and proactively addressing potential issues.
Achieved significant reduction in wait times for loading and unloading, through meticulous planning and execution of traffic schedules.
Coordinated with sales and production teams to ensure timely delivery of products, enhancing customer satisfaction.
Facilitated smoother operations by liaising with external transportation companies and negotiating favorable terms.
Medical Assistant
Open Door Communty Health
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.