Jamie Green
Austin,TX
Summary
Versatile and results-driven professional with a proven track record in sales and customer service, notably at Spectrum. Excelled in leadership roles, enhancing team performance and customer satisfaction. Skilled in Microsoft Office software, with exceptional communication abilities. Demonstrated success in improving operational efficiencies and achieving sales targets.
Overview
15
15
years of professional experience
Work History
Scanner
UPS
04.2024 - Current
- Responsible for scanning packages and ensuring accurate tracking information
- Collaborated with team members to maintain efficient operations.
- Identified and resolved or communicated discrepancies to shift coordinator and planners.
Sales Representative
Clearlink
06.2023 - 03.2024
- Engaged with customers to promote services and close sales in a remote environment
- Provided excellent customer service and support to ensure customer satisfaction.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Sales Representative
Spectrum
01.2023 - 05.2023
- Managed inbound calls, assisting customers with various inquiries and service offerings
- Achieved sales targets and contributed to team performance
- Reduced process lags by training employees on best practices and protocols.
- Managed inventory levels by ordering sufficient stock for each account.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Manager
Fuddruckers
12.2022 - 01.2023
- Oversaw daily operations, managing staff to ensure quality service and customer satisfaction
- Implemented training programs for new employees and maintained operational standards
Computer Technician
ADIA
Austin, Texas
01.2021 - 12.2022
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
Sales Representative
Bell South
01.2019 - 12.2021
- Conducted inbound sales calls, effectively communicating product benefits to customers
- Developed strong relationships with clients and contributed to team success in meeting sales goals
Hairstylist
Self-Employed
02.2010 - 01.2018
- Stayed updated on industry trends and techniques to offer the latest styles and treatments.
- Recommended products to clients based on their individual needs.
- Updated and maintained customer information records and beauty services provided.
Education
Certified Nurses Aid - Health Care Management
Institution Name
Tyler Junior College01.2018
Bachelor's Degree - Criminal Justice
medical university
01.2017
Certificate - Phlebotomy
Tyler junior college
01.2015
Skills
- Excellent communication and interpersonal skills
- Strong sales and customer service abilities
- Leadership and team management experience
- Proficient in Microsoft Office and CRM software
Timeline
Scanner
UPS
04.2024 - Current
Sales Representative
Clearlink
06.2023 - 03.2024
Sales Representative
Spectrum
01.2023 - 05.2023
Manager
Fuddruckers
12.2022 - 01.2023
Computer Technician
ADIA
01.2021 - 12.2022
Sales Representative
Bell South
01.2019 - 12.2021
Hairstylist
Self-Employed
02.2010 - 01.2018
Certified Nurses Aid - Health Care Management
Institution Name
Bachelor's Degree - Criminal Justice
medical university
Certificate - Phlebotomy
Tyler junior college