Jamie Green
Paragould,AR
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Certified Nursing Assistant
Arkansas Methodist Medical Center
900 W. Kingshighway
07.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Certified Nursing Assistant
Arkansas Methodist Medical Center
900 W. Kingshighway
02.2019 - 05.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Customer Service Associate
Walmart
2802 W. Kingshighway
05.2020 - 09.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Provided training and support to new associates to help provide high-quality customer service.
- Exhibited high energy and professionalism when dealing with clients and staff.
Customer Service Associate
Walgreens
1500 W. Kingshighway
10.2020 - 07.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Solved problems with products and services by providing customers with technical support.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Education
Crowley’s Ridge Academy
606 Academy Drive 05.2016
Skills
- Charting Expertise
- Collecting Specimens
- Supporting Personal Needs
- Critical Thinking
- Instructing
- Primary Care
- General Housekeeping Abilities
- Speaking
- Patient-Focused Care
- Transporting Patients
- Needs Determination
- Patient Relationship-Building
- Quick Problem Solver
Certification
- CNA - Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Arkansas Methodist Medical Center
07.2022 - Current
Customer Service Associate
Walgreens
10.2020 - 07.2021
Customer Service Associate
Walmart
05.2020 - 09.2020
Certified Nursing Assistant
Arkansas Methodist Medical Center
02.2019 - 05.2019
Crowley’s Ridge Academy