Jamie Guminski
Sault Ste. Marie,MI
Summary
Energetic Food & Beverage Professional with over 8+ years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Bay Mills Resort And Casino
11.2023 - Current
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions. This included weekly specials that targeted the seasons and events.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service, accomplished this by creating and writing new steps of service nd facilitating the training to hold people accountable for the new structure.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities. Achieved this process by daily and weekly analysis of the operation and gathering feedbacks from staff and guests alike.
- Reduced employee turnover by fostering a positive work environment and offering a balance in scheduling to align with team members personal schedule and family needs as long as the business needs allows such modifications.
Director or Operations/ Operating Partner
Roll The Veg Deli
06.2022 - 11.2023
- Increased company revenue by streamlining processes and implementing cost-saving measures by developing a menu that ingredients can be utilized to multiple dishes.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations, this was done and achieved through daily and weekly feedback to the team members.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth, ensured that their performance aligned with the vision and goal of the company.
- Improved project efficiency with strategic planning, met with the other operating partner in a consistent basis to target the demographic market and SEO targets.
Director of Operations/ Operating Chef and Partner
Vegan Majjac
01.2021 - 06.2022
- Improved operational efficiency by streamlining processes and implementing innovative solutions, started implementing new cooking techniques to ensure efficiency, to include the usage oof the conveyor ovens for 60% of all food offerings.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity. Ensured that every team member is cross trained in every aspect of the operation to have a backup plan for efficiency.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth. Started a Ghost Kitchen program that created a multi-business partnership within one venue.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Director of Operations/ Managing Partner
Roll The Veg LLC
08.2020 - 06.2022
- Improved operational efficiency by streamlining processes and implementing innovative solutions. Created a fast paced service to achieve volume cooking and volume service.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth. Organized event to gain brand recognition locally.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets. Gathering feedback from different platforms and our guests to help meet the needs of the business and future growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Executive Office Administrator
Citizens Choice Mortgage
04.2018 - 06.2020
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced executive productivity by managing schedules, organizing events, and coordinating travel arrangements.
- Improved cross-departmental communication through timely dissemination of relevant information to various teams.
- Developed and maintained effective filing systems for easy retrieval of important documents, increasing operational efficiency.
Bar Supervisor
Freds Tavern
01.2015 - 02.2018
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
Education
Psychology
College of Southern Nevada
Las Vegas, NV06.2019
Beverage Management
Crescent School of Gaming And Bartending
Las Vegas, NV08.2008
Medical Assisting
Apollo College
Tucson, AZ05.2005
High School Diploma -
South Haven Public High School
South Haven, MI06.1998
Skills
- Health Code Compliance
- Customer Engagement
- Talent Development
- Business Management
- Purchasing
- Food Safety
- Sanitation Standards
- Facility Maintenance
- Guest Relations
- Budget Planning
- Operations Management
- Pre-shift walk-through
- Scheduling Coordination
- Social Media Marketing
- Cost Control
- Menu development
- Order Management
- Food Preparation
- Inventory Management
- Staff Scheduling
- Allergy awareness
- POS system knowledge
- Employee Retention
- Labor Management
- Hiring Decisions
- Restaurant Promotion
Affiliations
- Roll The Veg
Certification
F&B - Beverage Management
Hobbies
Cooking
Reading
Outdoors
Social Media Marketing
Timeline
Restaurant General Manager
Bay Mills Resort And Casino
11.2023 - Current
Director or Operations/ Operating Partner
Roll The Veg Deli
06.2022 - 11.2023
Director of Operations/ Operating Chef and Partner
Vegan Majjac
01.2021 - 06.2022
Director of Operations/ Managing Partner
Roll The Veg LLC
08.2020 - 06.2022
Executive Office Administrator
Citizens Choice Mortgage
04.2018 - 06.2020
Bar Supervisor
Freds Tavern
01.2015 - 02.2018
Psychology
College of Southern Nevada
Beverage Management
Crescent School of Gaming And Bartending
Medical Assisting
Apollo College
High School Diploma -
South Haven Public High School
F&B - Beverage Management
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