Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Jamie Haag

Austin,TX

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Assistant Manager

Panera Bread
Austin, Texas
08.2021 - Current
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Prepared and recommended long-range plans for development of department personnel.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Managed team schedule with eye for coverage needs and individual strengths.

Surveyor

Schlesinger Group
Austin, TX
03.2020 - 08.2021
  • Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.
  • Utilized diverse research techniques and online or published data collection tools to amass key information or statistics, supporting business objectives.

Assistant General Manager

Snap Kitchen
Austin, TX
12.2018 - 03.2020
  • Handled cash accurately and prepared deposits.
  • Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Mentored and motivated team members to achieve challenging business goals.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.

Key Lead

Snap Kitchen
Austin, TX
12.2018 - 03.2020

Provided sales feedback to management to address concerns in sales reports.

  • Trained and mentored new employees.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Rotated stock according to dates and protocols.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Oversaw team of 6 employees

Education

Associate of Business Administration - Business Management

Seattle Central Community College
Seattle, WA
09.2005 - 06.2006

Skills

Recruiting and interviewing

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Timeline

Assistant Manager

Panera Bread
08.2021 - Current

Surveyor

Schlesinger Group
03.2020 - 08.2021

Assistant General Manager

Snap Kitchen
12.2018 - 03.2020

Key Lead

Snap Kitchen
12.2018 - 03.2020

Associate of Business Administration - Business Management

Seattle Central Community College
09.2005 - 06.2006
Jamie Haag