Desired Job Title
Subject Matter Expert (Supervisor)OwnerCNA Certified Nursing AssistantLocation Preference
RemoteOn-SiteLocation: Ripley, MS, US
Open to relocation: Yes
Open To Work
Jamie Hall
Ripley,MS
Work Preference
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
11
11
years of professional experience
Work History
Subject Matter Expert (Supervisor)
Acco Brands
Booneville, MS
08.2020 - Current
- Onboarding and Coordinate employee training sessions, fostering skill development and compliance with company policies.
- Conduct new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- PCI Compliance, Ecommerce Security, & Risk Management
- Developed and implemented strategic plans that improved service delivery and client satisfaction.
- Facilitated regular team meetings to assess progress and address challenges in achieving objectives.
- Escalation team – Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Owner
Copeland Dry Creek Grocery
09.2018 - 05.2020
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established foundational processes for business operations.
- Streamlined payroll procedures, reducing processing time by implementing automated systems
- Set up deliveries, managed inventory
- Managed daily operations, ensuring efficient inventory management and product availability.
- Developed and implemented marketing strategies to enhance customer engagement and store visibility.
- Established supplier relationships, negotiating contracts to secure favorable pricing and terms.
- Skilled at working independently and collaboratively in a team environment.
CNA
Baptist Memorial Hospital
New Albany, MS
04.2016 - 10.2017
- Used software for insurance claims, charting, daily reports
- Provided compassionate care to patients, ensuring comfort and safety throughout daily activities.
- Assisted nursing staff with patient assessments and vital sign measurements, enhancing care quality.
- Developed personalized care plans, addressing individual needs and promoting optimal recovery outcomes.
- Trained staff on infection control procedures, leading to improved hygiene standards within facility.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Certified Nursing Assistant
Rest Haven Nursing and Rehab
04.2015 - 03.2016
- Assisted with meals, personal hygiene
- Made appointments and insurance claims
- Collaborated with healthcare team to develop and implement care plans.
- Maintained cleanliness and organization of patient rooms and common areas.
- Advocated for patient needs, enhancing overall satisfaction with care services.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Education
High School Diploma -
Saltillo High School
Saltillo, MS05-2014
Certified Nursing Assistant Certification -
Rest Haven Nursing And Rehab
Ripley, MS05-2015
Skills
- Teamwork and collaboration
- Multitasking Abilities
- Process improvement
- HR policies and procedures
- Employee relations
- Workforce planning
- Product vision and strategy
- Critical thinking
- Cross functional leadership
Timeline
Subject Matter Expert (Supervisor)
Acco Brands
08.2020 - Current
Owner
Copeland Dry Creek Grocery
09.2018 - 05.2020
CNA
Baptist Memorial Hospital
04.2016 - 10.2017
Certified Nursing Assistant
Rest Haven Nursing and Rehab
04.2015 - 03.2016
High School Diploma -
Saltillo High School
Certified Nursing Assistant Certification -
Rest Haven Nursing And Rehab