Jamie Hamlin

Customer Service

Fort Moore,Georgia

Summary

Proven problem-solver and team collaborator, I leveraged my customer service expertise at Target to enhance satisfaction and mentor new staff, boosting team performance. At Kelly Services, I streamlined employee onboarding, marrying my organizational skills with a friendly, positive attitude to foster career development and compliance.

Overview

years of professional experience

Work History

Stay at Home Mother

Self

06.2012 - Current

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.

Staffing Assistant

Kelly Services

05.2010 - 09.2012

Assisted in the development of training materials and facilitated orientation sessions for new employees, ensuring a smooth transition into their roles.
Mitigated compliance risks by conducting thorough background checks on all potential hires before placement into client organizations.
Managed temporary employee payroll and benefits administration, ensuring accuracy and timely processing.
Served as a trusted advisor to both candidates and clients by providing guidance on job search strategies, interview preparation, and career development planning.

Customer Service Lead

Target

09.2008 - 12.2009

Resolved customer service issues using company processes and policies and provided updates to customers.
Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.

Education

High School Diploma -

Richard Milburn Academy

Corpus Christi, TX

05-2010

Skills

Friendly, Positive Attitude
Teamwork and Collaboration

Customer Service
Problem-Solving

Timeline