Summary
Overview
Work History
Education
Skills
Timeline
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Michael Hardiman

Huntsville,AL

Summary

Self-motivated Account Specialist with a strong track record of collaborating effectively with clients, leaders, and employees to streamline operations and reduce costs. Highly organized and detail-oriented, with a proven ability to meet and exceed business objectives. Brings in-depth expertise in procurement, operational processes, and budget management.

Overview

20
20
years of professional experience

Work History

Outside Sales Account Specialist

Vallen
Huntsville, AL
01.2023 - Current
  • Directs initiatives to identify, engage, and secure new sales opportunities within assigned accounts.
  • Partners with customers to assess requirements and create value-driven proposals.
  • Oversaw personal sales portfolio totaling approximately $2.3M, fostering consistent revenue growth through strategic account management and customized product solutions
  • Orchestrates cost savings strategies while ensuring objectives are exceeded and recorded in ERP systems.
  • Develops and applies strategic sales initiatives to achieve and exceed contractual commitments.
  • Partners with vendor/supplier community to support effective solution selling and product transitions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Gathered data on competitors' products, prices, and sales techniques.

Program Control Manager & Facility Security Officer

Ranger Land Systems
Huntsville, AL
06.2022 - 01.2023
  • Reviewed SOPs and QA manuals to refine production processes and ensure compliance.
  • Delivered quality control reports to internal departments and external vendors.
  • Maintained cooperative record-keeping between contractors and government entities.
  • Built and updated crisis communication plans for diverse situations.

Operations Manager & Procurement Specialist

Eriks NA
Decatur, AL
02.2012 - 06.2022
  • Managed all aspects of branch operations including P&L, logistics, procurement, and contract negotiation, maintaining continuous profitability and customer satisfaction.
  • Spearheaded inside sales initiatives, managing inbound inquiries, generating quotes, and converting leads into long-term accounts.
  • Operated as corporate product specialist in industrial hose, gaskets, and fluid sealing solutions—providing expert technical advice to clients and internal teams to secure optimal product selection and application.
  • Formulated policies and SOPs to elevate quality, customer service, and logistics.
  • Identified strategies to reduce costs, improve efficiency, and manage risk through negotiations.
  • Collaborated with outside sales and engineering teams to deliver customized solutions for aerospace, manufacturing, and defense clients.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Provided customer service support to answer inquiries about product features, pricing, and availability.
  • Managed inventory levels to ensure timely delivery of products to customers.
  • Implemented process improvements that increased operational efficiency and reduced overhead costs by 15%.

Heavy Equipment Operator, Team Lead

Kinder Morgan, Inc
Decatur, AL
06.2005 - 02.2012
  • Secured outcomes within rigorous deadlines and maintained compliance with safety regulations.
  • Utilized GPS systems to accurately plot out job sites for excavation purposes.
  • Supported onboarding of new employees and ensured meticulous maintenance of operational records.
  • Provided technical guidance to employees regarding operation and maintenance of heavy equipment.
  • Inspected worksites prior to beginning operations to identify potential hazards or unsafe practices.

Education

Some College (No Degree) -

University of South Alabama

Skills

  • Bid evaluation and procurement
  • Inventory and supply chain management
  • Business development and operations
  • Project negotiation
  • Key account and contract management
  • Records and document management
  • Collaboration tools and data visualization
  • Environmental health and safety software
  • Expense management systems
  • Business intelligence tools
  • Product specialization
  • Sales forecasting and account management
  • Cost savings strategies and market analysis

Timeline

Outside Sales Account Specialist

Vallen
01.2023 - Current

Program Control Manager & Facility Security Officer

Ranger Land Systems
06.2022 - 01.2023

Operations Manager & Procurement Specialist

Eriks NA
02.2012 - 06.2022

Heavy Equipment Operator, Team Lead

Kinder Morgan, Inc
06.2005 - 02.2012

Some College (No Degree) -

University of South Alabama

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