Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Harnack

Myrtle Beach,SC

Summary

A talented individual with diverse experience in customer and service industry roles. Service oriented with high standards, integrity and commitment. Seeking a position that will provide career opportunities, job enrichment and a supportive work environment.

Overview

16
16
years of professional experience

Work History

Hostess

Neptune's Bistro And Raw Bar
05.2023 - Current

Hostess

Mitchell Fish Market
06.2022 - 09.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Direct Support Personnel

Pittsburgh Mercy Behavioral Health
06.2019 - 02.2021
  • Supervised daily activities and provided assistance to staff.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Care Manager

Sunrise Senior Living of Upper, Memory Care
07.2017 - 10.2018
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Responded to emergency situations and provided support to promote client safety and wellbeing.
  • Communicated with patients, ensuring that medical information was kept private.

Ride Operator

Kennywood Park
06.2012 - 12.2016
  • Greet and educate guests while also providing information about safety protocols that need to follow
  • Assist guests in embarking and disembarking from rides
  • Inspect rides and surrounding areas to make sure that no hazardous situations establish.

Program Presenter

Carnegie Science Center SportsWorks
09.2015 - 01.2016
  • Established best possible experience to every guest that came to sports works
  • Responsible for harnessing when placed at certain exhibits always made sure everything was 100% safe
  • Answering any questions and helping guests on exhibits if needed

Sales Associate

Journeys
05.2014 - 01.2015
  • Responsible for creating sales environment that enhanced buying experience
  • Drove full sales lifecycle, from initial contact to product selection and sale
  • Kept store appearance clean and organized stockroom

Intern

Friends of the Riverfront
06.2011 - 08.2011
  • Surveyed Usage of the Three Rivers Heritage Trail
  • Formulated a database to input the information that was collected
  • Analyzed the data to determine patterns and trends

Lifeguard

South Hills YMCA & George Mason University Aquatic Center
05.2007 - 08.2010
  • Maintained continuous surveillance of people in swimming pool
  • Spotted hazards or potential hazards and took measures to prevent accidents
  • Performed first aid according to demands of adverse situations

Education

Regional Planning, Environmental Studies

Indiana University of Pennsylvania
2013

Skills

  • Good with team working,
  • Managing Multiple Tasks

Timeline

Hostess

Neptune's Bistro And Raw Bar
05.2023 - Current

Hostess

Mitchell Fish Market
06.2022 - 09.2023

Direct Support Personnel

Pittsburgh Mercy Behavioral Health
06.2019 - 02.2021

Care Manager

Sunrise Senior Living of Upper, Memory Care
07.2017 - 10.2018

Program Presenter

Carnegie Science Center SportsWorks
09.2015 - 01.2016

Sales Associate

Journeys
05.2014 - 01.2015

Ride Operator

Kennywood Park
06.2012 - 12.2016

Intern

Friends of the Riverfront
06.2011 - 08.2011

Lifeguard

South Hills YMCA & George Mason University Aquatic Center
05.2007 - 08.2010

Regional Planning, Environmental Studies

Indiana University of Pennsylvania
Jamie Harnack