Jamie Harris
Lombard,IL
Summary
Meticulous and results-driven Operations & Data Specialist with a strong background in corporate data pipelines, high-volume account management, and strict regulatory compliance. Proven expertise in navigating complex enterprise systems, managing extensive documentation frameworks, and maintaining flawless data integrity in fast-paced corporate environments.
Overview
10
10
years of professional experience
Work History
Digital Coordinator - Digital and E-commerce
ALTORFER
Addison, IL
01.2024 - Current
- ERP Data Workflows: Leveraged DBS ERP and Salesforce to optimize content calendars and asset workflows, resulting in a 15% lift in B2B campaign conversions and digital parts ordering efficiency.
- Performance Analytics: Analyzed B2B website performance metrics and traffic trends to provide data-driven insights for UX/UI storefront enhancements.
- Process Automation: Re-engineered project tracking and customer data pipelines using Excel and Salesforce, cutting operational reporting times by 30% and enhancing data accuracy.
- Data Integrity & Auditing: Audited parts inventory syndication pipelines across regional dealer networks, ensuring data integrity and system accuracy.
- Enterprise Documentation: Managed high-value account compliance documentation and data logs, cutting information retrieval times by 40% under strict compliance guidelines.
Fraud Specialist I
J.P. Morgan & Co.
Elgin, IL
12.2021 - 08.2023
- Risk & Threat Analysis: Utilized Verafin and Actimize platforms to evaluate threat trends, improving automated fraud detection accuracy by 15% via targeted analysis.
- Predictive Analytics: Analyzed historical risk profiles to identify behavioral patterns, converting raw metrics into actionable operational strategies.
- Cross-Functional Compliance: Led investigations with legal and compliance teams, improving case turnaround times while ensuring adherence to data regulatory standards.
- Data Verification: Audited and verified high-volume documentation files for over 2,000 monthly cases, applying keen cross-functional judgment to resolve complex data discrepancies.
- Audit & Data Integrity: Maintained detailed case logs and risk documentation, securing 100% audit success rate across internal and external reviews.
Art Dealer
Artopia
Chicago, IL
04.2021 - 06.2021
- Workflow Optimization: Coordinated gallery operations and vendor communication, reducing event setup times by 20% while maintaining 100% inventory accuracy.
- Multi-Channel Marketing: Directed multi-channel digital campaigns via social and email analytics, driving a 30% increase in cross-channel traffic and event attendance.
- Data-Driven Strategy: Analyzed customer engagement and sales data to identify trends and optimize promotional strategies, enhancing audience interaction rates by 25%.
- Systems Auditing: Audited inventory frameworks using CRM and ERP tools, resolving discrepancies and maintaining 100% stock accuracy across key distribution indicators.
Marketing Specialist
TopGolf
Schaumburg, IL
02.2017 - 02.2020
- Campaign Optimization: Enhanced content deployment schedules and workflows utilizing CRM and ERP data, driving a 15% lift in operational efficiency and conversions.
- Project Delivery: Managed end-to-end operational initiatives with a 100% on-time delivery record, expanding total audience engagement by 25%.
- Reporting Efficiency: Organized project tracking and customer data management frameworks via Salesforce and Excel, cutting reporting timelines by 30%.
- Data Centralization: Systematized master project documentation files to reduce information retrieval times by 40%, ensuring immediate data accuracy for multi-team regulatory compliance.
Education
Associate of Arts - Mass Communication & Media
Harper College
Palatine05-2019
Skills
- E-commerce Platforms
- E-commerce Strategy
- CRM & Analytics Tools
- Data Analysis
- Advanced Excel
- Payment processing
- Project Management
- Cross-Functional Collaboration
- Stakeholder Communication
- Vendor management
- Fleet management software
Awards
100% Compliance Excellence award, 07/01/23, Compliance Excellence Award Winner: Earned multiple honors at J.P. Morgan for maintaining a 100% audit success rate across high-volume account data workflows.
Contact
https://bold.pro/my/jamie-harris-260701150732/552r
Timeline
Digital Coordinator - Digital and E-commerce
ALTORFER
01.2024 - Current
Fraud Specialist I
J.P. Morgan & Co.
12.2021 - 08.2023
Art Dealer
Artopia
04.2021 - 06.2021
Marketing Specialist
TopGolf
02.2017 - 02.2020
Associate of Arts - Mass Communication & Media
Harper College