Jamie Hatfield
Machine operator/cashier/cleaning services
Morristown,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
25
25
years of professional experience
Work History
Housekeeper
Clean Tech Solutions
11.2021 - Current
- Upheld safety standards while keeping designated spaces tidy and orderly.
- Operated cleaning equipment efficiently, ensuring effective sanitation practices.
- Assisted in training new team members on proper cleaning techniques and safety protocols.
- Conducted regular inspections to identify areas requiring additional attention or supplies.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
Receptionist
Jerry's Truck and Trailer Repair
09.2021 - 07.2023
- Greeted and assisted customers, ensuring a positive first impression of services offered.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Scheduled appointments for vehicle repairs, coordinating with technicians to optimize workflow.
- Maintained organized records of customer interactions and service requests for future reference.
- Processed payments and issued invoices, ensuring accuracy in financial transactions.
- Assisted in maintaining cleanliness and organization of reception area to enhance client experience.
- Implemented new filing system, improving accessibility of customer information for staff use.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted with planning office events and meetings for smooth execution.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Streamlined invoice processing to ensure timely payments and financial operations.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Collected Type payments, processed transactions and updated relevant records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Sales Associate
Dollar General Store
02.2023 - 05.2023
- Addressed customer inquiries to improve overall satisfaction.
- Maintained clean and organized sales floor to ensure optimal product presentation.
- Operated cash register efficiently while handling transactions accurately.
- Restocked merchandise promptly to support inventory management and availability.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
Cashier
Lees Food Mart
05.2019 - 07.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service by addressing inquiries and resolving complaints.
- Assisted in training new staff on checkout procedures and store policies.
- Collaborated with team members to ensure a clean and organized work environment.
- Monitored inventory levels and restocked shelves as needed during shifts.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced shopping experience, provided product information and location assistance.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Improved efficiency, organized checkout area for optimal workflow.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
Housekeeper
Holiday Inn Express
12.2017 - 05.2018
- Collaborated with team members to improve workflow and enhance service quality.
- Implemented best practices for inventory management of cleaning supplies and tools.
- Developed strategies for time management to optimize daily cleaning schedules.
- Provided feedback on equipment performance, contributing to maintenance planning efforts.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Operated electronic backpack vacuums and floor sweepers.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Handled requests for extra linens, toiletries and other supplies.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Polished fixtures to achieve professional shine and appearance.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Operated cleaning equipment efficiently, ensuring effective sanitation practices.
- Assisted in training new team members on proper cleaning techniques and safety protocols.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
Cashier
Fasstop Convenient Store
06.2017 - 12.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer accountability during shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and organizing products.
- Collaborated with team members to ensure a clean and organized workspace.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented best practices for cash handling to minimize discrepancies.
- Supported promotional initiatives by effectively communicating sales information to customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Increased sales of promotional items by informing customers about current offers.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Reduced processing errors by meticulously following transaction procedures.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Enhanced shopping experience, provided product information and location assistance.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Improved efficiency, organized checkout area for optimal workflow.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Seamstress
CJ Designs
08.2016 - 12.2016
- Operated sewing machines to construct garments according to specified patterns and designs.
- Assisted in fabric selection, ensuring alignment with customer preferences and project requirements.
- Maintained high standards of quality control, inspecting finished products for accuracy and durability.
- Collaborated with team members to streamline production processes, enhancing overall efficiency.
- Provided training to new staff on sewing techniques and equipment operation.
- Implemented improvements in workflow that reduced garment assembly time while maintaining quality standards.
- Developed custom alterations based on client requests, ensuring precise fit and satisfaction.
- Altered and hemmed Type and Type garments to create custom-fitted styles.
- Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
- Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
- Minimized fabric waste by carefully planning cuts and utilizing leftover material for smaller projects or repairs when possible.
- Ensured accurate measurements were taken for each client''s project, resulting in well-fitting final products that required minimal adjustments.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Consistently adhered to company safety protocols while operating sewing equipment, minimizing workplace accidents and ensuring the well-being of team members.
- Meticulously maintained all sewing equipment, resulting in improved machine performance and reduced downtime.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Applied and replaced decorative sequins, beading and ribbons to enhance and repair garments.
- Inspected finished garments to address flaws and verify adherence to quality standards.
- Upheld high standards of craftsmanship by consistently producing high-quality garments that met or exceeded client expectations.
- Successfully completed challenging projects requiring advanced tailoring techniques such as intricate beadwork or embroidery applications.
- Demonstrated proper textile handling and care related to cleaning, pressing and steaming.
Cashier
Marathon/Lee's Food Mart
01.2009 - 04.2010
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety and efficiency.
- Managed cash register operations, including balancing cash drawers at end of shifts.
- Handled customer complaints professionally, ensuring satisfaction and loyalty retention.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced shopping experience, provided product information and location assistance.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Improved efficiency, organized checkout area for optimal workflow.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
Seamstress
England/lazy Boy Furniture
01.2005 - 02.2006
- Constructed high-quality garments using industrial sewing machines and specialized tools.
- Adapted quickly to new techniques, enhancing skills in fabric manipulation and stitching methods.
- Trained new seamstresses on company procedures and best practices, fostering a knowledgeable and skilled workforce.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Checked conformance of finished pieces with rulers.
- Altered and hemmed Type and Type garments to create custom-fitted styles.
- Minimized fabric waste by carefully planning cuts and utilizing leftover material for smaller projects or repairs when possible.
- Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
- Ensured accurate measurements were taken for each client''s project, resulting in well-fitting final products that required minimal adjustments.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Consistently adhered to company safety protocols while operating sewing equipment, minimizing workplace accidents and ensuring the well-being of team members.
- Meticulously maintained all sewing equipment, resulting in improved machine performance and reduced downtime.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Applied and replaced decorative sequins, beading and ribbons to enhance and repair garments.
- Inspected finished garments to address flaws and verify adherence to quality standards.
- Upheld high standards of craftsmanship by consistently producing high-quality garments that met or exceeded client expectations.
- Successfully completed challenging projects requiring advanced tailoring techniques such as intricate beadwork or embroidery applications.
- Demonstrated proper textile handling and care related to cleaning, pressing and steaming.
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Measured and cut fabric for garment construction according to customer specifications.
- Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
- Determined appropriate repair solution based on garment damage to employ proper tools or equipment.
- Matched up cloth by pattern and die lot to reach quality goals on finished shoes.
- Operated sewing machines to construct and repair upholstered furniture.
- Interpreted design specifications and patterns for accurate fabric cutting.
- Collaborated with team members to ensure quality control during production.
- Maintained equipment to ensure optimal performance and minimize downtime.
- Assisted in training new staff on sewing techniques and safety protocols.
- Evaluated finished products for adherence to company standards and customer specifications.
- Implemented efficient workflow processes to enhance productivity in the workspace.
- Resolved production issues promptly to maintain project timelines and customer satisfaction.
- Examined incoming materials and compared to documentation for accuracy and quality.
Seamstress
Bushline Furniture
04.2001 - 11.2002
- Operated industrial sewing machines to construct garments according to specifications.
- Conducted quality control checks to maintain high standards in finished products.
- Developed efficient workflow processes to enhance productivity in garment assembly.
- Resolved production issues by troubleshooting machine malfunctions and implementing solutions.
- Maintained clean and organized workspaces to promote safety and efficiency in operations.
- Altered and hemmed Type and Type garments to create custom-fitted styles.
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Measured and cut fabric for garment construction according to customer specifications.
- Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
- Minimized fabric waste by carefully planning cuts and utilizing leftover material for smaller projects or repairs when possible.
- Ensured accurate measurements were taken for each client''s project, resulting in well-fitting final products that required minimal adjustments.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Consistently adhered to company safety protocols while operating sewing equipment, minimizing workplace accidents and ensuring the well-being of team members.
- Meticulously maintained all sewing equipment, resulting in improved machine performance and reduced downtime.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected finished garments to address flaws and verify adherence to quality standards.
- Upheld high standards of craftsmanship by consistently producing high-quality garments that met or exceeded client expectations.
- Streamlined the production process by developing time-saving techniques for cutting, stitching, and finishing garments.
- Successfully completed challenging projects requiring advanced tailoring techniques such as intricate beadwork or embroidery applications.
- Created detailed garment sketches and discussed specifications with clients.
- Trained new seamstresses on company procedures and best practices, fostering a knowledgeable and skilled workforce.
- Demonstrated proper textile handling and care related to cleaning, pressing and steaming.
- Determined appropriate repair solution based on garment damage to employ proper tools or equipment.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Checked conformance of finished pieces with rulers.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Matched up cloth by pattern and die lot to reach quality goals on finished shoes.
Seamstress
England /lazy Boy Furniture
05.1998 - 07.2001
- Managed inventory of fabrics and supplies, coordinating orders to minimize downtime in production activities.
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Measured and cut fabric for garment construction according to customer specifications.
- Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
- Created detailed garment sketches and discussed specifications with clients.
- Determined appropriate repair solution based on garment damage to employ proper tools or equipment.
- Matched up cloth by pattern and die lot to reach quality goals on finished shoes.
- Operated sewing machines to construct garments according to specified patterns and designs.
- Provided training to new staff on sewing techniques and equipment operation.
- Implemented improvements in workflow that reduced garment assembly time while maintaining quality standards.
Waitress
Bob's Steak and Seafood
01.1996 - 07.1998
- Provided exceptional customer service in fast-paced dining environment.
- Accurately took and processed orders using point-of-sale system.
- Assisted in menu knowledge, guiding patrons on food and beverage selections.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely order delivery and satisfaction.
- Handled guest inquiries and resolved issues promptly for improved service quality.
- Trained new staff on restaurant procedures and customer engagement techniques.
- Implemented suggestions for menu improvements based on customer feedback trends.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Provided exceptional customer service, ensuring guest satisfaction through attentive and prompt service.
- Managed multiple tables efficiently, prioritizing orders and coordinating with kitchen staff for timely delivery.
- Assisted in training new waitstaff on menu knowledge, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area, creating a welcoming environment for guests.
- Handled cash transactions accurately, processing payments and managing tips effectively.
- Collaborated with team members to improve workflow efficiency during peak dining hours.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business opportunities.
- Addressed customer inquiries and concerns promptly, resolving issues to maintain high service standards.
Education
No Degree - General Studies
Claiborne County High School
Tazewell, TNSkills
- Teamwork
- Housekeeping
- Customer service
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- Hospitality background
- Dusting furniture
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
- Folding clean laundry
- Window cleaning
- Customer-oriented
- Physically strong
- Interior and exterior cleaning
- Complex Problem-solving
- Restroom detailing
- Guest relations
- Window washing
- Ordering cleaning supplies
- Building maintenance
- Cleaning and organizing
- Detail-oriented
- Basic maintenance
- Safety protocols
- Equipment operation
- Product knowledge
- Room preparation
- Surface disinfection
- Cleaning methods
- Ergonomics and safety training
- Commercial and residential cleaning
- Interior window washing
- Deep cleaning
- Hardworking
- Sanitization techniques
- Polishing surfaces
- Dusting
- Able to lift 45-55 lbs
- Washing windows
- Mopping and buffing floors
- Exceptional time management
- Focused and detail-oriented
- Safe cleaning with chemicals
- Glass and window washing
- Mopping and sweeping
- Sorting and washing laundry
- Multitasking and organization
- Closet detailing
- Professional and courteous
Timeline
Sales Associate
Dollar General Store
02.2023 - 05.2023
Housekeeper
Clean Tech Solutions
11.2021 - Current
Receptionist
Jerry's Truck and Trailer Repair
09.2021 - 07.2023
Cashier
Lees Food Mart
05.2019 - 07.2019
Housekeeper
Holiday Inn Express
12.2017 - 05.2018
Cashier
Fasstop Convenient Store
06.2017 - 12.2017
Seamstress
CJ Designs
08.2016 - 12.2016
Cashier
Marathon/Lee's Food Mart
01.2009 - 04.2010
Seamstress
England/lazy Boy Furniture
01.2005 - 02.2006
Seamstress
Bushline Furniture
04.2001 - 11.2002
Seamstress
England /lazy Boy Furniture
05.1998 - 07.2001
Waitress
Bob's Steak and Seafood
01.1996 - 07.1998
No Degree - General Studies
Claiborne County High School