Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Hatton

Jeffersonville,KY

Summary

Accomplished Senior Payroll Clerk with a proven track record at Lane & Company, adept in multi-state payroll and enhancing employee relations. Excelled in maintaining confidentiality and streamlining payroll processes, achieving significant efficiency improvements. Skilled in QuickBooks, as well as Kronos; known for exceptional problem-solving abilities, consistently exceeding employer expectations without compromising accuracy or compliance. Organized Payroll Clerk offering 8 year of experience in the financial and accounting industry. Accurate, detail-orientated and personable. Consistently provide exceptional problem-solving abilities and numerical accuracy. Dynamic individual with hands-on experience in retail and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Senior Payroll Clerk

Lane & Company
04.2023 - 02.2024
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Maintained confidentiality of employee records and payroll information.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Tracked employee vacation, sick and personal time.
  • Processed manual checks for employees in accordance with company policies.
  • Calculated wages, deductions and bonuses in accordance with company policies.

Lead Superivisor

Burkes Outlet Bealls
11.2014 - 02.2023
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Trained personnel to develop new team leads for retail department needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Responsible for allocating new hire paperwork in accordance with company policy.
  • Defined clear targets and objectives and communicated to other team members.

Customer Service Representative

Amazon
11.2014 - 01.2015
  • Responded to customer requests for products, services, and company information.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

High School Diploma -

Montgomery County High School
Mount Sterling, KY
05-1995

Skills

  • Multi-state payroll
  • Compensation analysis
  • Payroll auditing
  • Benefits administration
  • Employee relations
  • Tax compliance
  • Payroll processing
  • Payroll software proficiency
  • Recording data
  • Reviewing data
  • Checking time cards
  • Employee file management
  • Numeracy skills
  • Processing mileage
  • Filing
  • Maintaining files
  • Financial software
  • Timesheet verification
  • Direct deposit processing
  • New employee onboarding
  • Bookkeeping
  • Tracking leave
  • Records management
  • Accounts receivable
  • Producing reports
  • Thoroughness
  • Quickbooks
  • Information protection

Timeline

Senior Payroll Clerk

Lane & Company
04.2023 - 02.2024

Lead Superivisor

Burkes Outlet Bealls
11.2014 - 02.2023

Customer Service Representative

Amazon
11.2014 - 01.2015

High School Diploma -

Montgomery County High School
Jamie Hatton