Jamie Hendrix
Lexington,SC
Summary
Dynamic professional with extensive experience in customer service and team management. Proven ability to enhance customer satisfaction through effective communication and a strong work ethic. Skilled in inventory management and safety procedures, consistently contributing to operational efficiency and a positive work environment.
Overview
21
21
years of professional experience
Work History
Cashier
Lizards Thicket
12.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale system..
- Maintained clean and organized workspaces, ensuring compliance with health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Trained new employees on operational procedures and customer service best practices.
- Monitored inventory levels and reported discrepancies to management for timely restocking.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from guests.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policies and procedures.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to clean and safe environment, performed regular sanitation of checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
Landscaper
Ladies of Lawncare
03.2016 - 11.2023
- Operated landscaping equipment for efficient lawn maintenance and design execution.
- Assisted in planting, pruning, and maintaining flower beds and shrubs to enhance aesthetic appeal.
- Collaborated with team members to execute landscape projects according to client specifications.
- Implemented proper safety procedures while handling tools and equipment on job sites.
- Resolved minor landscaping issues promptly to maintain project timelines and client satisfaction.
- Adapted quickly to varying project requirements, demonstrating flexibility in task execution.
- Supported inventory management by tracking supplies needed for ongoing landscaping projects.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Operated landscaping equipment to maintain and enhance outdoor spaces.
- Assisted in planting, pruning, and fertilizing various plants and shrubs.
Lead Sales Key Holder
Dollar General Store
05.2012 - 01.2016
- Supervised daily store operations ensuring adherence to company policies and procedures.
- Trained and mentored new team members on sales techniques and customer service standards.
- Conducted inventory management, including stock replenishment and merchandise organization.
- Collaborated with management to develop promotional displays that enhanced product visibility.
- Managed inventory levels, conducting regular stock assessments to minimize shrinkage.
Receptionist/Vet Assistant
Cherokee Trail Veterinary Hospital
12.2004 - 03.2012
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Assisted clients with inquiries, providing information on services and procedures with professionalism.
- Coordinated communication between veterinarians and pet owners to facilitate effective care delivery.
- Maintained accurate patient records using veterinary management software to ensure data integrity.
- Managed patient scheduling and appointment reminders to enhance operational efficiency.
- Answered multi-line phone system, addressing inquiries and directing calls promptly.
- Organized inventory of veterinary supplies, contributing to effective stock management.
Education
High School Diploma -
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Green cleaning
- Safety procedures
- Deep cleaning expertise
- Pressure washing
- Supervisory experience
- Team management
- Task delegation
- Customer service-focused
- Facilities maintenance
Timeline
Cashier
Lizards Thicket
12.2023 - Current
Landscaper
Ladies of Lawncare
03.2016 - 11.2023
Lead Sales Key Holder
Dollar General Store
05.2012 - 01.2016
Receptionist/Vet Assistant
Cherokee Trail Veterinary Hospital
12.2004 - 03.2012