JAMIE HENDRUS
Seguin
Summary
Reliable Warehouse and Operations Professional with hands-on experience in inventory management and logistics. Proficient in operating forklifts and electric pallet jacks in fast-paced environments while upholding safety and quality standards. Committed to leveraging mechanical aptitude and problem-solving skills in a challenging warehouse or skilled trade role that offers opportunities for growth.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
Work History
Material / Warehouse Associate
Coastal Agricultural Supply
Seguin
02.2025 - Current
- Managed shipping, receiving, inventory organization, and order fulfillment for agricultural and livestock supplies, ensuring timely delivery to customers.
- Operate forklifts, order pickers, electric pallet jacks, and double reach lifts to safely move and stage inventory.
- Conducted inventory counts and facilitated stock replenishment and discrepancy reporting to optimize inventory accuracy.
- Ensured warehouse cleanliness and adherence to safety standards and quality control procedures to maintain operational efficiency.
- Assist customers with loading purchases and verifying order accuracy.
Dietary Aide
Center of Family Love
Okarche
01.2024 - 02.2025
- Collaborated with staff to address dietary requirements and streamline workflow.
- Supported kitchen operations by ensuring compliance with sanitation, safety, and food quality standards.
- Assisted with equipment upkeep and daily tasks to enhance operational readiness.
Customer Care Representative
T-Mobile
Oklahoma City
04.2023 - 04.2024
- Provided customer support through effective communication and problem-solving, enhancing customer satisfaction and loyalty.
- Developed multitasking, conflict resolution, and teamwork skills in fast-paced environments, contributing to smoother operations and improved service delivery.
- Assisted customers with inquiries regarding services and product features.
- Resolved customer complaints swiftly and effectively through active listening.
- Documented customer interactions in the CRM system for future reference.
Warehouse Order Puller
Hobby Lobby
Oklahoma City
08.2022 - 03.2023
- Pulled, staged, and prepared orders to facilitate efficient shipping operations.
- Operated forklifts, double reach lifts, and electric pallet jacks to ensure timely order fulfillment in high-volume warehouse.
- Maintained organized, hazard-free work areas to uphold safety standards and meet productivity goals.
Retail Leadership Experience
Walmart and CVS/Pharmacy
01.2005 - 12.2022
- Led daily operations, scheduled staff, managed inventory, and trained team members to ensure smooth operational flow.
- Managed large teams, enhancing workflow efficiency and upholding operational standards to meet business objectives.
- Developed strong leadership, logistics, and organizational skills transferable to warehouse and skilled trade environments.
- Delivered exceptional service and focused attention to customers in face-to-face interactions and phone conversations.
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NH 07.2024 - 05.2026
Skills
- Forklift Operation
- Order Picker Operation
- Pallet jack operation
- Reach lift operation
- Warehouse Operations
- Inventory Control
- Shipping
- Receiving
- Order Fulfillment
- Problem Solving
- Time Management
- Organization
- Communication
Timeline
Material / Warehouse Associate
Coastal Agricultural Supply
02.2025 - Current
Bachelor of Science - Cybersecurity
Southern New Hampshire University
07.2024 - 05.2026
Dietary Aide
Center of Family Love
01.2024 - 02.2025
Customer Care Representative
T-Mobile
04.2023 - 04.2024
Warehouse Order Puller
Hobby Lobby
08.2022 - 03.2023
Retail Leadership Experience
Walmart and CVS/Pharmacy
01.2005 - 12.2022