Jamie Herr
Lancaster,PA
Summary
Highly knowledgeable Trauma Registrar with wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Trauma Registrar
Penn Medicine Lancaster General Hospital
04.2004 - Current
- Improved patient outcomes by accurately collecting and analyzing trauma data for quality improvement initiatives.
- Streamlined the data entry process for faster and more accurate documentation of patient information.
- Enhanced department efficiency by creating and maintaining organized databases for easy retrieval of trauma cases.
- Assisted in the development of hospital-wide trauma protocols, resulting in a more cohesive approach to patient care.
- Provided valuable insights to medical professionals through comprehensive analysis of trauma registry data.
- Maintained strict confidentiality when handling sensitive patient information, adhering to HIPAA guidelines at all times.
- Participated in ongoing professional development opportunities related to trauma registries, ensuring up-to-date knowledge on industry standards and best practices.
Patient Registration Representative
Penn Medicine Lancaster General Hospital
09.2016 - 04.2020
- Streamlined patient registration process by implementing efficient data entry techniques and maintaining organized records.
- Enhanced patient satisfaction by providing clear communication, answering queries, and addressing concerns in a timely manner.
- Contributed to the improvement of departmental workflow through effective collaboration with medical professionals and administrative staff.
- Ensured accurate record-keeping by diligently verifying insurance information and obtaining necessary authorizations for services.
- Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
- Reduced wait times for patients by consistently processing registrations promptly and efficiently.
- Supported hospital revenue goals through diligent collection of co-payments and deductibles from patients at the time of service.
Patient Care Assistant
Penn Medicine Lancaster General Hospital
11.2007 - 09.2016
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
- Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
Education
No Degree - Health Administration
Peirce College
Philadelphia, PA12.2026
Skills
- Critical thinking abilities
- Medical Coding Expertise
- Registry Software Utilization
- Time Management Aptitude
- Data Validation Techniques
- Medical Terminology Familiarity
- ICD-10-CM Knowledge
- Continuous learning mindset
Certification
- Certified AIS08
- Certified AIS15
Timeline
Patient Registration Representative
Penn Medicine Lancaster General Hospital
09.2016 - 04.2020
Patient Care Assistant
Penn Medicine Lancaster General Hospital
11.2007 - 09.2016
Trauma Registrar
Penn Medicine Lancaster General Hospital
04.2004 - Current
No Degree - Health Administration
Peirce College