Dynamic District Manager with FYE, recognized for exceeding sales goals and enhancing customer engagement through effective team building and staff development. Proven track record in project planning and implementing policies that drive operational excellence, resulting in improved performance metrics and a loyal customer base.
Overview
17
17
years of professional experience
Work History
District Manager
FYE
08.2024 - Current
Supervised various locations, enforcing high-quality standards of operation.
Achieved and exceeded sales goals and service targets
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Organized promotional events and interacted with community to increase sales volume.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Store Manager
FYE - Great Lakes Crossing
12.2008 - 08.2024
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Managed inventory control, cash control, and store opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.