Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jamie Hill

Jamie Hill

Grand Blanc,MI

Summary

Dynamic District Manager with FYE, recognized for exceeding sales goals and enhancing customer engagement through effective team building and staff development. Proven track record in project planning and implementing policies that drive operational excellence, resulting in improved performance metrics and a loyal customer base.

Overview

17
17
years of professional experience

Work History

District Manager

FYE
08.2024 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Achieved and exceeded sales goals and service targets
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Organized promotional events and interacted with community to increase sales volume.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Store Manager

FYE - Great Lakes Crossing
12.2008 - 08.2024
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

Education

Waterford Mott
Waterford, MI

Skills

  • Team building
  • Policies and procedures
  • Staff development
  • Project planning
  • Customer service

Timeline

District Manager

FYE
08.2024 - Current

Store Manager

FYE - Great Lakes Crossing
12.2008 - 08.2024

Waterford Mott