Salesforce
Jamie Hinojosa
Metro Detroit,MI
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
22
22
years of professional experience
Work History
Director - Automotive Business Solutions
Advance Auto Parts
05.2021 - Current
- Managing Director of a specific Client Segment Portfolio of 17,000 Clients, and $1.2B in annual sales. Compounded sales growth of +600%, Client acquisition of +500% over 5 years, through leveraging a portfolio of automotive business solutions to secure new Client partnerships, maintain existing Client partnerships, and take competitive market share.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations. Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Utilization of strong cross-functional, collaborative, influential relationships with internal business partners to fully leverage their offerings and create a truly innovative value proposition and optimum Client Experience.
- Directly lead, supervise, innovate a team of 10-12 Technical Services Account Managers in the essential duties and responsibilities while indirectly leading and influencing an internal selling team of professionals to drive sales and margins across enterprise channels.
- Measure, track, and forecast total performance to KPIs, including financial and scheduling objectives, act on course correction actions accordingly and present regular status reports to leadership and business development stakeholders.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth and cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale, resulting in significant talent, tenure and minimal turnover.
Technical Services Account Manager
Advance Auto Parts
08.2018 - 05.2021
- Account Sales Manager for specific Client Segment Portfolio of 1,200 Clients, and $678M in annual sales. Compounded sales growth of +300%, Client acquisition of +300% over 3 years, through leveraging a portfolio of automotive business solutions to secure new Client partnerships, maintain existing Client partnerships, and take competitive market share.
- Consultant and subject matter expert supporting independently owned businesses, supporting and influencing regional sales teams of the organizational enterprise, to leverage this specific segment to drive their business.
- Performed internal and external regular and quarterly business reviews and negotiated Client terms to increase profitability and drive sales with independently owned repair businesses.
- Successfully resolved escalated issues, preventing potential loss of valuable Clients while maintaining positive relationships with all parties involved and captured competitive market share.
Commercial Account Manager
Advance Auto Parts
04.2017 - 08.2018
- Worked with various department leaders, district leaders, general managers, and other key personnel to achieve sales and margin goals for assigned market through sales calls that best positioned product offering, services, or ideas, while identifying and meeting the needs of B2B Clients.
- Conducted regular account reviews with clients to assess their current needs, discuss potential concerns, and identify opportunities for additional business.
- Informed and Influenced business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company and take competitive share.
- Leveraged partnership solutions to support B2B Clients and successfully grew their business, while growing sales and exceeding targets.
Territory Sales Manager
AutoZone Inc.
07.2009 - 04.2017
- Maintained strong relationships with current and existing B2B Clients while taking competitive market share, in a designated territory of 8-10 stores throughout Metro Detroit
- Motivated and indirectly lead store and commercial teams to achieve all targets, while increasing the profitability of the company and partnered with operations management to ensure a solid Client experience from sales call to Client call to fulfillment
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Education
Bachelor of Science - Business Administration
Ferris State University
01.2006
Skills
- Strategic planning
- Decision-making
- People management
- Sales management
- Relationship building
- Project management
- Creativity and innovation
- Strategies and goals
Timeline
Director - Automotive Business Solutions
Advance Auto Parts
05.2021 - Current
Technical Services Account Manager
Advance Auto Parts
08.2018 - 05.2021
Commercial Account Manager
Advance Auto Parts
04.2017 - 08.2018
Territory Sales Manager
AutoZone Inc.
07.2009 - 04.2017
Bachelor of Science - Business Administration
Ferris State University
Software
Microsoft Office
References
Erik Estrada
Regional Vice President, Advance Auto Parts
c: 224.938.2424
Todd Sanders
Senior Vice President, Customer Segments, Advance Auto Parts
c: 901.647.2553
Caleb Milton
Regional Loss Prevention Manager, AutoZone
c: 810.357.6674
Languages
English
Native or Bilingual
Accreditations
- Top Ranked Director, Business Solutions, 2021, 2022
- Be an Owner Winner, 2020
- Technical Services Account Manager of the Year, 2019
Accomplishments
Leading Director - Sales & Comp Performance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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