Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamie Hinzman

Winchester

Summary

Accomplished Assistant General Manager at Giovannis Pizza Restaurant, adept in operations management and staff development. Increased customer satisfaction significantly, leveraging team leadership expertise and inventory control skills. Excelled in fostering employee relations and enhancing operational efficiency, driving sales growth and profitability.

Offering strong organizational and problem-solving abilities, coupled with keen interest in learning and growing within management role. Contributes solid understanding of business operations and effective team collaboration skills. Ready to use and develop leadership and strategic planning abilities in [Desired Position] role.

Results-driven managerial professional with track record of optimizing operational efficiency and leading teams to success. Recognized for fostering collaborative environment and delivering consistent results. Adept at navigating dynamic business challenges through strong problem-solving and communication skills.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

High-energy [Industry] management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.

Overview

18
18
years of professional experience

Work History

Assistant General Manager

Giovannis Pizza Restaurant
02.2024 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Pharmacy Technician, Cashier

Walgreen's Pharmacy
06.2023 - 02.2024
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Deli Clerk

Farmhouse Deli and More
01.2020 - 01.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Cashier

Biglots
10.2015 - 06.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Pharmacy Technician

CVS Pharmacy
01.2007 - 01.2009
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Education

High School Diploma -

Ironton High School
Ironton, OH
06-1996

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Team leadership expertise
  • Employee relations
  • Food safety and sanitation
  • Training and development background

Timeline

Assistant General Manager

Giovannis Pizza Restaurant
02.2024 - Current

Pharmacy Technician, Cashier

Walgreen's Pharmacy
06.2023 - 02.2024

Deli Clerk

Farmhouse Deli and More
01.2020 - 01.2021

Cashier

Biglots
10.2015 - 06.2017

Pharmacy Technician

CVS Pharmacy
01.2007 - 01.2009

High School Diploma -

Ironton High School
Jamie Hinzman