Jamie Hockemeyer
Burleson,TX
Summary
Proven Assistant/Dental Office Manager with a track record of enhancing patient relations and boosting revenue by optimizing billing procedures at Dr. Robert T. Reeves' practice. Skilled in dental software and known for exceptional organizational abilities, I excel in creating efficient treatment plans and improving practice profitability. Achieved significant improvements in customer loyalty through effective communication and problem-solving.
Overview
20
20
years of professional experience
Work History
Assistant /Dental Office Manager
Dr. Robert T. Reeves
01.2005 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Education
High School Diploma -
Burleson High School
Burleson, TX05.1996
Skills
- Treatment Planning
- Dental software proficiency
- Schedule Management
- Insurance Billing
- HIPAA Compliance
- Patient Relations
- Employee Training
- Electronic Dental Record (EDR)
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Problem-Solving
- Attention to Detail
- Emergency Response
- Staff Training
- Customer Service
- Computer Skills
Timeline
Assistant /Dental Office Manager
Dr. Robert T. Reeves
01.2005 - Current
High School Diploma -
Burleson High School