Open To Work
Jamie Hoffman
Adrian,MI
Work Preference
Summary
Results-driven Pharmacy Technician with expertise in medication management and customer service. Known for strong problem-solving abilities and attention to detail, contributing to efficient pharmacy operations and high-quality patient experiences.
Overview
22
22
years of professional experience
Work History
Pharmacy Technician
CVS
Adrian, MI
06.2010 - 07.2026
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Assisted customers with medication inquiries and provided appropriate guidance.
- Managed inventory levels, ensuring availability of medications and supplies.
- Operated pharmacy software to maintain accurate patient records and prescriptions.
- Collaborated with pharmacists to ensure compliance with regulations and safety standards.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Worked alongside colleagues to support operations, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Ensured medications were within expiration limits on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Supplied pharmacy shelves with necessary medications and new supplies of medications as needed.
- Received payment from customers and processed credit card transactions.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Insurance Specialist
Receivia
Cleveland, Tennessee
07.2008 - 02.2010
- Processed insurance claims efficiently to ensure timely resolutions.
- Evaluated claims for potential fraud indicators during assessment phases.
- Reviewed insurance policies to ensure compliance with existing regulations.
- Reviewed policy documents for accuracy and compliance standards.
- Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
- Managed client inquiries through various communication channels effectively.
- Maintained organized records of policies, claims, and client interactions.
Crew Member
McDonald's
Adrian, MI
05.2004 - 06.2007
- Engaged with customers to ensure satisfaction and address concerns promptly.
- Served food quickly for positive guest experiences.
- Prepared and served food items according to company standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated kitchen equipment safely and efficiently during busy hours.
- Managed cash register transactions accurately during peak service times.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food promptly to enhance guest satisfaction. for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Adrian High School
Adrian, MI05-2006
Skills
- Prescription accuracy
- Medication dispensing
- Pharmacy software
- Regulatory compliance
- Inventory control
- Patient care
- Claim processing
- Claims management
- Claims evaluation
- Attention to detail
- Problem solving
- Customer service
Timeline
Pharmacy Technician
CVS
06.2010 - 07.2026
Insurance Specialist
Receivia
07.2008 - 02.2010
Crew Member
McDonald's
05.2004 - 06.2007
High School Diploma -
Adrian High School