Summary
Overview
Work History
Education
Skills
Phone - Number
References
Timeline
Generic

JAMIE HOLLEY

OAKLAND,TN

Summary

Bookkeeper with a keen eye for detail and a collaborative spirit, eager to contribute to a team-oriented environment. Proficient in maintaining accurate financial records and ensuring compliance with accounting standards. Committed to continuous learning and enhancing communication skills to support organizational goals. Methodical professional in financial record-keeping known for high productivity and efficient task completion. Possess specialized skills in software applications for accounting, regulatory compliance, and financial reporting. Excel at analytical thinking, problem-solving, and time management which significantly contribute to achieving accuracy and meeting deadlines in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Bookkeeper

Dance Art South
02.2024 - Current
  • Managed financial records, ensuring accuracy and compliance with industry standards
  • Streamlined accounting processes, achieving measurable efficiency improvements
  • Collaborated with team to resolve discrepancies, enhancing financial transparency
  • Prepared detailed financial reports, supporting strategic decision-making
  • Manage financial records, process payroll, and reconcile accounts for Dance Art South
  • Implement cost-saving measures, resulting in improved financial efficiency

Bookkeeper

Belle Shain Kennel
02.2024 - Current
  • Managed financial records, processed transactions, and reconciled accounts for Belle Shain Kennel
  • Implemented cost-saving measures, improving operational efficiency
  • Performed month-end closing activities.
  • Analyzed financial transactions, assigning to specific accounts.
  • Implemented and maintained internal controls to safeguard financial assets.
  • Reviewed employee expense reports for compliance with company policies.
  • Matched orders with invoices and recorded required information.
  • Reconciled vendor statements to assist in monthly closings.
  • Generated invoices for clients and tracked payments received from customers.
  • Maintained and reconciled general ledger accounts.
  • Conducted monthly bank reconciliations.
  • Coordinated with vendors and clients to resolve billing and payment issues.
  • Reconciled or entered report discrepancies found in financial records.

Bookkeeper

Patient Care South
02.2024 - Current
  • Manage financial records, process payroll, and reconcile accounts for Patient Care South
  • Implement cost-saving measures, improving operational efficiency
  • Performed month-end closing activities.
  • Implemented and maintained internal controls to safeguard financial assets.
  • Matched orders with invoices and recorded required information.
  • Reconciled vendor statements to assist in monthly closings.
  • Generated invoices for clients and tracked payments received from customers.
  • Maintained and reconciled general ledger accounts.
  • Conducted monthly bank reconciliations.
  • Coordinated with vendors and clients to resolve billing and payment issues.
  • Reconciled or entered report discrepancies found in financial records.
  • Reconciled bank statements to internal accounts monthly, identifying and resolving discrepancies.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Prepared financial statements, including balance sheets and income statements, for review by management.

Bookkeeper

Callin All Paws
02.2023 - Current
  • Manage financial records, process payroll, and reconcile accounts for Callin All Paws
  • Implement cost-saving measures, resulting in notable budget optimization
  • Performed month-end closing activities.
  • Analyzed financial transactions, assigning to specific accounts.
  • Defined bookkeeping policies and procedures by developing system to account for financial transactions.
  • Implemented and maintained internal controls to safeguard financial assets.
  • Reviewed employee expense reports for compliance with company policies.
  • Tracked and reported charitable contributions and grants for nonprofit bookkeeping.
  • Reconciled intercompany accounts on a regular basis.
  • Matched orders with invoices and recorded required information.
  • Reconciled vendor statements to assist in monthly closings.
  • Generated invoices for clients and tracked payments received from customers.
  • Maintained and reconciled general ledger accounts.
  • Conducted monthly bank reconciliations.
  • Assisted in budget preparation, tracking expenses against forecasts.

Virtual Assistant

Jamies Virtual Office
Oakland , Tennessee
03.2015 - Current
  • Managed financial records, ensuring accuracy and compliance with regulations.
  • Streamlined accounting processes, reducing errors, and saving time.
  • Prepared monthly financial reports, aiding strategic decision-making.
  • Reconciled accounts, identifying discrepancies, and resolving them promptly.
  • Managed client schedules, ensuring timely task completion, and improved efficiency.
  • Coordinated communication channels, enhancing team collaboration, and project outcomes.
  • Streamlined administrative processes, reducing operational costs, and increasing productivity.
  • Handled customer inquiries, resolving issues promptly, and boosting client satisfaction.
  • Implemented organizational tools, leading to better workflow management, and task prioritization.
  • Streamlined client communication processes, enhancing responsiveness and efficiency in virtual office operations.
  • Organized virtual meetings, including setting up video conference calls and agendas.
  • Updated contact list and made changes to existing contacts to improve instant communication.
  • Handled confidential information with discretion.
  • Provided technical support to customers with software installation or troubleshooting issues.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Organized and managed calendars, appointments, and travel arrangements for clients.
  • Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
  • Scheduled meetings with stakeholders via video conferencing tools.
  • Transcribed audio recordings, converting spoken words into written documents.

Customer Service Representative

Sitel
Nashville, Tennessee
07.2017 - 11.2017
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Resolved customer complaints promptly and efficiently.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Provided accurate information about products and services to customers.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Promoted available products and services to customers during service, account management and order calls.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Collected deposits or payments and arranged for billing.
  • Developed strong customer relationships to encourage repeat business.

Title Coordinator

Fidelity National Title Co
Memphis, Tennessee
04.2016 - 06.2017
  • Coordinated transfer of funds between parties involved in real estate transactions.
  • Maintained regular communications with clients to discuss and resolve issues.
  • Managed multiple projects simultaneously while adhering to strict deadlines.
  • Reviewed loan packages for accuracy before submission to the underwriting department.
  • I've reviewed the current title coordination procedures and suggested improvements when necessary.
  • Collaborated with attorneys, lenders, surveyors, and brokers to resolve issues related to title clearance.

Executive Administrative Assistant

Strategic Business Systems
Memphis, USA
03.2012 - 03.2015
  • Managed executive schedules, enhancing efficiency and communication
  • Coordinated travel arrangements, optimizing cost and time management
  • Prepared reports and presentations, improving decision-making processes
  • Streamlined office operations, leading to measurable productivity gains
  • Streamlined office operations, reducing administrative costs and enhancing productivity
  • Implemented new filing system, cutting document retrieval time by half
  • Coordinated seamlessly with multiple departments to organize high-level meetings and events
  • Facilitated effective communication between executives and staff

Assistant Manager

Regal Auto Body and Detail
Cordova, USA
06.2008 - 08.2010
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Delegated work to staff, setting priorities and goals.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Resolved conflicts between team members in an effective manner.

Business Office Specialist/CNA

Adventa Hospice
Memphis, USA
08.2007 - 03.2008
  • Managed patient records, ensuring accuracy and compliance, and improving office efficiency.
  • Coordinated patient care schedules, enhancing service delivery, and patient satisfaction.
  • Assisted in billing processes, reducing errors, and streamlining financial operations.
  • Supported clinical staff in daily tasks, fostering a collaborative healthcare environment.
  • Operated office equipment, such as copy machine, scanner and printer.
  • Managed meeting room calendar and prepared meeting room for various meeting types.
  • Just so you know – I dentified needs of customers promptly and efficiently.
  • Produced accurate financial statements in a timely manner according to established deadlines.
  • Reviewed financial documents for accuracy prior to submission for approval by senior staff members.
  • Assessed company operations for compliance with safety standards.
  • Prepared written memos for staff distribution.
  • Handled multiple complex tasks simultaneously by setting priorities and meeting deadlines.
  • Ordered office supplies for supply closet inventory.

Business Office Specialist/CNA

AseraCare
Memphis, USA
05.2004 - 08.2007
  • Managed patient records and billing as Business Office Specialist, while providing compassionate care as CNA
  • Streamlined office processes, enhancing efficiency
  • Meticulously maintained accurate patient files and insurance claims
  • Assisted with daily living activities, ensuring patient comfort and dignity
  • Coordinated with interdisciplinary teams to deliver comprehensive hospice care
  • Facilitated smooth communication between families and medical staff

Education

Certificate -

Institute of Allied Health & Commerce
Memphis, TN
05.2004

Quickbooks Pro Certification - Bookkeeping

Intuit
Online

Skills

  • General ledger maintenance
  • Tax document preparation
  • Financial statement expertise
  • QuickBooks
  • A/P and A/R
  • Accounting
  • MS office expert
  • Advanced computer skills
  • Proficient in adobe software
  • Exceptional organization
  • Financial recordkeeping
  • Confidential document control
  • Bank statement reconciliation
  • Expense tracking
  • Cash flow management
  • Superior attention to detail
  • Time tracking
  • Record preparation
  • Bookkeeping software
  • Bank reconciliation
  • Spreadsheet tracking
  • Data inputting

Phone - Number

901-687-8344

References

References available upon request.

Timeline

Bookkeeper

Dance Art South
02.2024 - Current

Bookkeeper

Belle Shain Kennel
02.2024 - Current

Bookkeeper

Patient Care South
02.2024 - Current

Bookkeeper

Callin All Paws
02.2023 - Current

Customer Service Representative

Sitel
07.2017 - 11.2017

Title Coordinator

Fidelity National Title Co
04.2016 - 06.2017

Virtual Assistant

Jamies Virtual Office
03.2015 - Current

Executive Administrative Assistant

Strategic Business Systems
03.2012 - 03.2015

Assistant Manager

Regal Auto Body and Detail
06.2008 - 08.2010

Business Office Specialist/CNA

Adventa Hospice
08.2007 - 03.2008

Business Office Specialist/CNA

AseraCare
05.2004 - 08.2007

Certificate -

Institute of Allied Health & Commerce

Quickbooks Pro Certification - Bookkeeping

Intuit

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