Hi, I’m
Jamie Horton
Santee,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
years of professional experience
Work History
DoorDash
Delivery Driver
01.2019 - 10.2022
Job overview
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
METRO BY TMOBILE
General Store Manager
08.2017 - 05.2018
Job overview
- Refined staffing schedules based on sales patterns, ensuring adequate coverage during peak hours without excess labor costs.
- Cultivated strong relationships with vendors, negotiating favorable terms on product selection, pricing, and delivery schedules.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
- Enhanced store profitability by implementing effective inventory management and pricing strategies.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
West Hills High SchoolSantee, CA
High School Diploma from General Education
06.2005
Skills
- Load Balancing
- GPS Navigation
- Payment Collection
- Order Verification
- Valid Driver's License
- Positive Attitude
- Order picking and processing
- Dependable and reliable
- Shopping Orders
- Safe Food Handling
- Food Delivery
Timeline
Delivery Driver
DoorDash
01.2019 - 10.2022
General Store Manager
METRO BY TMOBILE
08.2017 - 05.2018
West Hills High School
High School Diploma from General Education