Jamie Howell
Wilmington,NC
Summary
Skilled HR Director offering 20+ years of progressive experience in human resources. Strategic leader, decision-maker and problem solver. Experienced with HRIS and data-driven approaches to personnel management, benefits administration and organizational development. Highly skilled handling personnel management, hiring and maintenance of HR records. Manages administration of employee compensation and employee benefits.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Chief People Officer
Boys & Girls Clubs of Southeastern NC
Wilmington , NC
05.2023 - Current
- Analyzed workforce trends to identify areas for improvement in terms of hiring practices, career development opportunities and rewards recognition programs.
- Coordinated training programs for managers and staff to enhance productivity, customer service standards and overall business operations.
- Implemented succession planning initiatives focused on cultivating leadership talent from within the organization.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Established safety protocols in accordance with OSHA regulations to protect the health of all employees.
- Provided guidance on employee relations issues such as conflict resolution, disciplinary actions and workplace grievances.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Ensured compliance with federal, state, local labor laws pertaining to employee rights and obligations.
- Designed strategies to promote organizational growth by identifying high potential employees and developing their skillsets.
- Created and implemented employee retention strategies.
- Researched industry trends to inform compensation and performance strategies.
- Developed employee orientation and training programs for new hires.
- Assessed current Human Resources Information Systems capabilities in order to identify gaps or deficiencies requiring improvement.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Partnered with department heads to create effective staffing solutions that met operational needs while maintaining budgets constraints.
- Oversaw payroll processes including time tracking systems, benefits administration and tax filing requirements.
- Handled employee discipline and termination to address policy infractions.
- Managed recruitment efforts including posting open positions, conducting interviews, onboarding new hires and administering pre-employment assessments.
- Worked with department managers to assess needs.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
Director of HR, Grant Compliance & Outcomes Measurement
Brigade Boys & Girls Club
01.2016 - Current
- Supervised and coordinated HR functions for compliance in hiring, onboarding, training, performance management, and benefits.
- Ensured the quality and integrity of outcomes for all grant funding surpassing $750,000.
- Completed financial reimbursement filings each month for diverse funding streams.
- Managed comprehensive delivery of Organizational Assessments spanning various programs such as NYOI, SOE, and Safety evaluations.
- Adapted organizational documents to align with shifting workforce demographics and labor policies.
VP of HR and Finance
Brigade Boys & Girls Club
01.2015 - 12.2015
- Manage all financial and HR functions to support a $2.1 million budget for a regional organization across three counties and 13 sites, including accounting, payroll (85-110 employees), financial operations, personnel, property management, employee benefits, insurance, legal requirements, and grant reporting.
- Contributed to the operations of multiple boards such as golf, finance, HR, safety, and program committees.
- Coordinated external audit processes across financials, programs, and grants ensuring high-quality results.
Chief Operations Officer
Brigade Boys & Girls Club
01.2005 - 12.2014
- Manage all financial functions to support a $1.9 million budget for two county organizations: accounting, payroll, preparing financial reports for board meetings, and preparing records for all annual audits with superior outcomes.
- Directed human resources activities encompassing recruitment, compensation administration, and benefits management.
- Guided management in creating practices that adhere to regulations and reflect core mission.
- Special event coordination to include program events (Thanksgiving Feast, Stocking Drive, Backpack collection and distribution), fundraisers (Breakfast at the Kids' Table, Golf Tournament, Bocce Ball Tournament), annual board meeting, and statewide All-Staff conference chair.
- Oversaw end-to-end coordination of food programs delivering 20,000 meals yearly.
Juvenile Restitution Program Coordinator
Brigade Boys & Girls Club
01.2001 - 12.2014
- Directed case strategies for 60 judicially-involved youth per year.
- Sustained partnerships with upwards of 25 community service sites.
- Contributed to the development and execution of intervention plans for delinquent youth.
Outreach Director – Pender County
Brigade Boys & Girls Club
01.2003 - 12.2005
- Managed supervision of seven school clubs serving 350 youth.
- Facilitated allocation of resources to enhance program quality.
- Secured top-tier daycare licensure adherence under DHHS guidelines.
SMART Moves Program Coordinator
Brigade Boys & Girls Club
01.1999 - 12.2001
- Oversaw planning, implementation, and supervision of activities in the health and life skills sector for an annual membership of 400.
Education
BA - Psychology
University of North Carolina at Wilmington
01.1999
Skills
- Internal communications
- Employee relations
- Background checks
- Regulatory compliance
- Recruitment strategies
- Records management
- Employee morale building
- Talent acquisition
- Interviewing techniques
- Onboarding
- Payroll management
- HR software proficiency
- Onboarding process
- Performance evaluation
- Performance reviews
- Compensation structuring
- Benefits administration
- Compliance management
- Training programs
- Performance management
- Human resources administration
- Workers' compensation oversight
- HR policy development
- Records maintenance
- Exit interviews
Awards
- Brigade Boys & Girls Club Silent Worker Award, 2006
- NC Area Council of Boys & Girls Clubs – Professional of the Year, 2009
- Kiwanian of the Year, 2012
- Kiwanis Montgomery Award for Service to Youth, 2014
Accreditations
- Duke University - Certificate in Non-Profit Management
- Clemson University - Advanced Leadership Certificate Program
- BGCA Learning Coach
- BGCA Advanced Executive Leadership Program
Certification
- SHRM-CP
- Certificate in Non-Profit Management from Duke University
- School of Executive
Accomplishments
- Brigade Boys & Girls Club- Silent Worker of the Year
- Kiwanis Club of Wilmington- LaMarr McIver Service to Youth Award
- Professional of the Year for Boys & Girls Clubs of NC
References
References available upon request.
Timeline
Chief People Officer
Boys & Girls Clubs of Southeastern NC
05.2023 - Current
Director of HR, Grant Compliance & Outcomes Measurement
Brigade Boys & Girls Club
01.2016 - Current
VP of HR and Finance
Brigade Boys & Girls Club
01.2015 - 12.2015
Chief Operations Officer
Brigade Boys & Girls Club
01.2005 - 12.2014
Outreach Director – Pender County
Brigade Boys & Girls Club
01.2003 - 12.2005
Juvenile Restitution Program Coordinator
Brigade Boys & Girls Club
01.2001 - 12.2014
SMART Moves Program Coordinator
Brigade Boys & Girls Club
01.1999 - 12.2001
- SHRM-CP
- Certificate in Non-Profit Management from Duke University
- School of Executive
BA - Psychology
University of North Carolina at Wilmington
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