Jamie Hudgins
Spring Creek
Summary
Meticulous and hardworking HR professional with advanced understanding of successful employee relations strategies. Dedicated to reinforcing company policies for handling performance and behavioral issues. Good research, dispute resolution and solution development skills.
Professional in labor relations with substantial experience in managing labor negotiations and resolving workplace disputes. Known for collaborative approach and consistent delivery of results in dynamic settings. Expertise in conflict resolution and effective communication.
Adept at training managers to improve employee relations, increase understanding of legal requirements and effectively motivate employees and strengthen relationships at all levels. Articulate, inspiring and hands-on leader with strengths in program management, process improvement and data analytics. Forward-thinking, results-driven and focused on facilitating relationships and collaboration between diverse employees and departments in order to accomplish common goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Employee/Labor Relations Specialist
Veterans Health Administration VHA
10.2021 - Current
- Negotiated successful settlements of disputes through mediation, arbitration, or other alternative dispute resolution methods.
- Maintained detailed records of labor relations activities to support decision-making processes during negotiations.
- Supported employee engagement initiatives by creating open channels of communication between staff members at various levels within the organization.
- Evaluated the effectiveness of current labor relations strategies by analyzing trends and recommending improvements when necessary.
- Conducted thorough investigations of workplace complaints, ensuring fair treatment for all parties involved.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Reduced potential conflicts with proactive communication between management and employees.
- Advised management on best practices in employee relations, fostering a positive work environment.
- Managed multiple complex cases simultaneously while maintaining a high level of professionalism under tight deadlines.
- Identified trends and assessed opportunities to improve processes and execution.
- Monitored changes in labor laws to ensure ongoing compliance with relevant regulations affecting company operations.
- Provided guidance on interpretation and application of collective bargaining agreements to prevent misunderstandings or violations.
- Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws.
- Interviewed, recruited and trained new onboarding candidates.
- Strengthened labor-management relationships by effectively addressing grievances and resolving disputes.
- Trained managers and supervisors on effective conflict resolution techniques to minimize disruptions in the workplace.
- Promoted harmonious working climate to boost morale and productivity.
- Processed new hires, transfers, and separations.
- Answered management and employee questions, interpreted contracts and resolved issues.
- Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
- Devised robust training programs to strengthen investigatory skills, legal understanding, and motivational strategies.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Participated in labor-management meetings to discuss labor issues.
- Provided expertise on labor and employment laws to help employers make more effective decisions.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
HR Assistant
Veterans Health Administration VHA
07.2006 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Organized new employee orientation schedules for new hires.
- Set up orientations and initial training for new employees.
- Checked references for potential candidates.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Participated in job fairs to recruit new talent.
Supervisor Employee/Labor Relations
Veterans Affairs, Veterans Health Administration
04.2020 - 10.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Gathered, organized and input information into digital database.
HR Specialist Employee/Labor Relations
Veterans Affairs Medical Center
07.2006 - 04.2020
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Assisted human resources department in developing policies that aligned with both organizational goals and legal requirements.
- Streamlined grievance procedures resulting in quicker resolutions and increased trust between labor and management.
- Facilitated training sessions on topics related to labor relations such as workplace harassment prevention or navigating difficult conversations.
- Implemented team feedback to recommend corrective action to senior leadership.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Maintained detailed records of labor relations activities to support decision-making processes during negotiations.
- Conducted thorough investigations of workplace complaints, ensuring fair treatment for all parties involved.
- Reduced potential conflicts with proactive communication between management and employees.
- Advised management on best practices in employee relations, fostering a positive work environment.
- Managed multiple complex cases simultaneously while maintaining a high level of professionalism under tight deadlines.
- Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws.
- Strengthened labor-management relationships by effectively addressing grievances and resolving disputes.
- Trained managers and supervisors on effective conflict resolution techniques to minimize disruptions in the workplace.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Participated in labor-management meetings to discuss labor issues.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
Education
Stevenson High School
Stevenson, WA06-1978
Skills
- Interpersonal skills
- Executive support
- Customer-oriented
- Customer relations
- Team leadership
- Administrative skills
- Team player
- Problem resolution
Certification
- Medical Terminology Certificate
Timeline
Executive Employee/Labor Relations Specialist
Veterans Health Administration VHA
10.2021 - Current
Supervisor Employee/Labor Relations
Veterans Affairs, Veterans Health Administration
04.2020 - 10.2022
HR Assistant
Veterans Health Administration VHA
07.2006 - Current
HR Specialist Employee/Labor Relations
Veterans Affairs Medical Center
07.2006 - 04.2020
Stevenson High School
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