Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Determines covered insurance losses by studying provisions of a policy or certificate.
Establishes proof of loss by studying documentation and assembling additional information from outside sources.
Documents specific claims by completing and recording forms, reports, logs, and records.
Analyzes insurance claims to prevent fraud.
Prepares reports by collecting, analyzing, and summarizing information.
Resolves claims by approving or denying documentation, calculating benefits due, and determining compensation settlement.
Ensures legal compliance by following company policies, procedures, and guidelines, as well as state and federal insurance regulations.
Maintains quality customer service by following customer services practices and responding to customer inquiries.
Provides legal support by assembling documentation for settlement action.
Protects operations by keeping claims information confidential.
Maintains a good relationship with insurance departments.
Provide customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment.
Maintain merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; inspecting merchandise to ensure a fresh and clean presentation, and securing fragile and high-shrink merchandise.
Help generate new business and associated revenue by actively promoting department services and offerings to customers; responding to customer inquiries and requests; helping customers register for department services; and soliciting feedback from customers about their online shopping experience.
Receive and stock merchandise throughout the facility and organizes and maintains area by following company safety, cleaning, and operating procedures; utilizing equipment appropriately; setting up displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation.
Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise.
Comply with all company procedures and perform other duties as assigned.