Established rapport with customers by providing friendly and attentive service.
Set up appointments for each Attorney, took messages, returned phone calls.
Did the shopping for the firm when things were needed.
Set up personal things for the owner of the firm and her family.
Went to the court house when needed.
Served summons
Answered incoming phone calls client inquiries.
Conducted thorough research for probates on both sides as the firm that was hired or the firm that the judge assigned as the other lawyer.
Wrote letters to court houses for clients whom we represented for tickets.
Delivered paperwork and payments for tickets.
I am a Texas Notary Public.
Filed court documents into clients folders for the Attorneys.
Entered data and completed other clerical tasks.
Entered data into system and updated customer contacts and payments with information to keep records current.
Maintained electronic filing systems and categorized documents. Made sure all pertinent paperwork that clients brought in or sent in was put into their correct files both in the computer and in their folders.
Bank runs
Owner/Operator Dog Grooming and Boarding Business
Self Noah's Ark II
03.2006 - 04.2017
Started business from the ground up.
Filed for all permits, all government tax information, DBA, Sales Tax License
Found all vendors for the supplies the shop needed
Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Prepared annual budgets with controls to prevent overages.
Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Contributed positively to the local community through involvement in various events or charitable organizations.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Overseeing inventory management.
Monitored daily cash discrepancies, bank runs.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Interacted well with customers to build connections and nurture relationships.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Recruited, hiring and training of team members.
Payroll
Paid bills
Did Sales Tax paperwork and paid payments monthly
Did all bookkeeping for the business
Did the Taxes for the business.
Purchased all materials needed for the business.
Worked with local Veterinarian when pets needed sedation for their groomings.
Boarded Dogs and Cats
Worked 7 days a week and all holidays to make sure that the animals in my care were properly cared for, able to relieve themselves, did medications when needed
Chose new locations for my business twice.
Built out four grooming shops with my carpenter. Made kennels, fences to keep animals in the grooming area, did interior designs for four grooming shops.
Owned two dog grooming businesses at the same time.
Responsible for all paperwork and payments for both business for two year, went back to one location only.
Kept records of all information on all pets such as vaccines, grooming for each time the pet came in.