Jamie Hunter
Tulsa,OK
Summary
High-energy Front Office Manager brings significant experience and great people skills while focusing on individual needs. Focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands. Enthusiastic, friendly and personable demeanor with knack for organization.
Overview
4
4
years of professional experience
Work History
Front Desk Supervisor
Hyatt Regency Tulsa
Tulsa, OK
04.2018 - 03.2022
- Maintained up-to-date knowledge of hotel services, features and local attractions and activities.
- Provided guidance and mentorship to junior team members in order to help them develop their skills.
- Provided support to guests with check-in and check-out procedures.
- Participated in meetings with other managers to discuss strategies for increasing profitability.
- Coordinated room assignments by considering guest preferences and special requests whenever possible.
- Created weekly schedules for front desk staff according to business needs.
- Coordinated with other departments to ensure smooth operations of the front desk area.
Education
Associate of Arts - General Studies
Central Texas College
Killeen, TX05-2015
High School Diploma -
Charles Page High School
Sand Springs, OK05-1991
Skills
- Administrative Skills
- Listening Skills
- Staff Training and Development
- Complaint Management
- Compliance Monitoring
- Scheduling and Planning
- Staff Development
- Problem-solving skills
- Time Management
- Training and mentoring
- Effective Planning
- Strong leadership
Timeline
Front Desk Supervisor
Hyatt Regency Tulsa
04.2018 - 03.2022
Associate of Arts - General Studies
Central Texas College
High School Diploma -
Charles Page High School
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